I have ordered three products from this company and I have severe arthritis, the balms work two to hours and the pain comes right back. I wouldn’t recommend the product to anyone with severe pain the products are very expensive.
TC
Triphammer C.
They sent me an empty package
They sent me an empty package. They responded at first with the option of giving me a 20% refund for my empty package. Then they decided best to ghost me. It's only 30$ but that's not the point. They just ripped me off. If this says anything about the company it says they don't care about their business or their customers. I will go to the bank and get a refund. I will give every page they have a 1 star review I wish I could give a zero star review. Pieces of shit.
MK
Mary Kay K.
Vitality Extracts satisfied user
I have been using Vitality Extracts oils for several years now. I use Hair Envy and Healthy Scalp twice weekly before using various shampoos for extremely itchy scalp - same shampoos I have been using for way longer than the V. E. essential oils. It's only after I started using Hair Envy and Healthy Scalp that I have been able to go a full two days, sometimes three days, without much itching. I have not noticed any hair regrowth though, but they work for me to stop or greatly minimize scalp itch.
In regard to BOGO sales, like most sales companies, the less expensive products are treated as the "free" items - so be careful to order similar priced items in order to get greater savings. I do use Vitality Extracts BOGO offers for the more expensive oils that I use often and usually only order one product with quantity 2 (two), so as not to lose the savings. I also wait until they have a sale of oils for $8 each or $10 each which occurs probably about once a month. I do check to make sure the size I am ordering is marked at the sale price though, because sometimes it is the 30 mL bottle on sale (that's what I look for) but other times it's the 10mL bottle or it might be the rollon or the spray.
Only once did I ever receive a bottle that, even though bubble wrapped, was broken with oil infused bubble wrap. I took numerous photos of the packaging, the individual bottle showing the broken top, the level of oil still remaining (about half) and emailed those to customer service. It didn't take long (a few days maybe) and a few messages back and forth, but within a week I received a replacement bottle.
SL
Sandy L.
I'm totally disgusted
I'm totally disgusted. I spent over $50 on an order. I never received it even tho they said it was delivered. There aren't any humans to talk to, so I'm basically screwed. Still waiting for another order from 2 weeks ago. I wont order from them again!!
PA
PAL
I bought 2 jars of skin envy from all…
I bought 2 jars of skin envy from all the wonderful reviews. Well it doesn’t work on me, used on face,neck and hands. It actually roughed up my skin not made it softer. After in dries in the skin i can see little pieces of rough sticking up especially on my hands. The company has no idea what’s going on and i don’t want a credit for another product! I don’t think my skin likes the oils used in Skin Envy. Oh well back to normal skin creams! I’m 73 and have really good skin but Skun Envy was ruining it! I guess it’s not for everyone!
AM
Amanda M.
I love the oils from vitality extracts
I love the oils from vitality extracts, my favorite oil is the lavender oil. It smells so good and really does help to ease anxiety.
At nighttime, it helps all of us to get a good night's sleep. I highly recommend this company it has a great quality oils.
For a great price.
KP
Kathryn P.
Happy with Vitality products…
I have been using a variety of Vitality products for just over a year. I have never had any issues with any of them. While I do think some may perform better than others, I have found this to be true with any brand. I love the balms. I use Skin Envy every day, morning and evening. I'm 71 and had 2 compliments on my skin in the past week so they must be helping. My deliveries have always been timely and accurate. Since I have never had to deal with customer service, I cannot judge that.
VI
Victoria
I use the frankincense & helichrysum…
I use the frankincense & helichrysum oil for sciatica pain and it works within 3 minutes. The smell isn't great, but most real oils like these aren't. My last order took longer, 10 days but it was the holidays so could be the mail. I've never had to deal with customer service, but that's a plus in my book. I also use it for nerve pain from a knee replacement and it really helps. Been using about 6 or so months now and happy with it.