Vitality Extracts Essential OilsReviews of vitalityextracts.com

It took a bit long but my wife finally was able to resolve the issue we had.

My order came with no problems. My daughter loved her bracelets and the smell of Inner Peace. She hated the last oil I got her for her anxiety. All the oils smell good. I am definitely a new repeat customer.

Upon completion of my order, a pop up appeared on my phone offering to add on other items. I touched the item to get more information. I did not purchase the item. When I saw the description it made me question a detail about my purchase so I searched another product. When I clicked on the next product to review the details I suddenly received three notices from paypal that money had been sent to their company. They were paid for the original purchase and each item I searched for after the purchase was complete. It increased a $52 purchase to $126 in three separate transactions. I immediately called the company and was connected with a live person. She said that although I was billed three times everything was attached to one order number therefore she could not cancel only some items or modify the order. She had to cancel the entire order, which she did immediately. She recommended that I wait to place another order until she confirmed the first was cancelled, which I did. She also blamed paypal for the problem. Since she blamed it on a glitch with paypal I used another payment method for my replacement order. Even though the initial order was immediately cancelled, they still kept my money and sent me $126 worth of products I don't want - in addition to the $52 for the corrected order. I received the incorrect order yesterday. My corrected order has yet to arrive. Now it has been weeks that they have held my money hostage for their mistake. They send me multiple advertising emails every day but can't seem to respond to my request for the name of someone in charge. I believe their site is designed to "accidentally" add items to orders and that they count on people not returning items that are "mistakenly" shipped out.

Great deals. Amazing products. Fast shipping!