Laurel E.
Great Company When You Learn the Ropes!
This is the first company I have bought essential oils from and there’s been a growth curve in learning how to get the best prices and customer service when needed. I like the website, being able to read lots of reviews, and it’s pretty easy to navigate. Their retail prices are higher than some and lower than the prestige MLM brands. The quality of the oils is very good and they give helpful information about all their products. I’m not crazy about their AI and didn’t find it helpful for my particular questions. But I have had excellent customer service by calling during business hours and even on the chat, though it’s frustratingly slow. Their sales are really great and it’s worth getting text announcements. Because I have spent a lot I am considered a VIP and I get perks with special prices and products. There is a flat $10 shipping fee unless you order over $100, and then it’s free. I have had some broken and leaky products delivered and they have been promptly replaced when I wrote or called. When I shop online I hate that each time I open on a product to check it out I have to go back and start at the beginning each time. It’s so time consuming and annoying. But I really like the products and some of the sales are wild, like 30ml bottles for $10. I don’t think the BOGO’s are as good a deal as the other types of special pricing. I keep track what I pay for each item as the pricing varies. I am a big fan of this company and I believe it’s owned by a veteran, which makes me really happy!



