VIP PetcareReviews of vippetcare.com

I drove almost an hour to get rabies shots for my two dogs. Approximately 10-15 people in line with their dogs. After registering, the tech asked what services I needed. I told her rabies and necessary shots to kennel my pets. She quoted me $162 for distemper, parvo and rabies for my two dogs. I asked that she just give them the rabies shots. She proceeded to tell me they are all out, that I can pay for them, that they will put the charge to my account and I can return in a couple of weeks to get the shots. In trying to decide if it was worth returning, I asked how much the rabies shots would cost. She informed me $39. I stated I had seen their advertisement stated $29. She replied that is only if you get the packaged deal which she didn't recommend stating it wasn't as effective . I informed her I would be filing a complaint with customer service. She responded: "Go ahead, I really don't care. They don't know me." Left Petsmart not getting the shots my dogs needed.

I recently found out about this low cost vet clinic that my local tractor supply offers so I decided to take my kitten there. It is definitely a very stressful experience for both the owners and the pets, especially cats. My greatest concern was lack of privacy and safety measures, as the entire session takes place in the middle of an isle where the public has immediate access to your pet receiving care. The biggest issue I had was less to do with the clinic itself but the patients at the clinic, particularly the dog owners. There are many extremely large dogs in extremely close proximity with cats. On every visit there were multiple incidents where dogs would get loose from their owners and approach or lunge at others pets. It’s very disorganized and stressful but compared to a standard vet it is somewhat more affordable. I guess that is the trade off.

Went to the e main St tractor supply location. They didn't show up until 3 minutes until they're supposed to start. Very disorganized and hectic. We have a lot of dogs and we had to bring one by one in and wait in the line. I understand that patients is a virtue but the wait was ridiculous. Once we finished, we go to pay and over $400 later and we only got a 1 yr rabies for $44? The other location 2 miles away are $12 for a year, so very disappointed in the late price change. I do not recommend using them unless you only have 1 or 2 dogs not an entire rescue because it will cost an arm and a leg for just a one year rabies vaccine. Zero stars

At sun city center florida, the girl that checks you in had a horrible attitude, tells you to wait in car and they text you and its whoever makes it first to the line then she threatens with not seeing me which I really could care less and then she tells an elderly person that she needs to figure out how to register on-line because she cant keep helping her, felt bad for the lady she clearly told her she has no access or knowledge of computers. If I could give it 0 stars I would. Will take my pet elsewere from now on.

Not only was the woman checking us in RUDE! She was snippy and angry. I stood in lone in front of the dog scale as there was urine all over the floor behind the scale. She yelled at me that i "HAD TO stand behind the scale." Forcing me and my dog to stand in a puddle of urine. But they hide costs. I bought a package deal. What they dont tell you is that they charge you the same price as the vet for the boosters. There was no mention of additional costs at the initial appointment. When I showed up for his booster, remember I already paid for the full package, the vet told me and everyone else in line that we had to pay more for the booster. No one in line knew about it & there were 7 of us. I purchased a package for $76, great! The booster alone was $55. My friend bought a bigger package & the additional cost to her was $200. Ridiculous. The company is predatory liars with hidden costs. Also, why were the vets on the sidewalk giving shots down the line as opposed to putting my dog in a sanitary area for the shot? Completely unprofessional, rude and totally predatory.

They are the biggest rip off I've ever seen! They're pricing is a SCAM going on. Stay away!

Was charged $127.00 total $133.00 for a cat package that included vaccinations. Thought this was the total price as nobody mentioned that the boosters were going to be another $89.80. That makes a total of $222.80 for the vaccinations. This is more than going to a Vet Hospital. Their advert does not make the total cost clear. It appears that the vaccine packages include the total cost when actually the boosters are an additional charge. I suggest the total cost be made much more clear.

According to both their website and the flyer we were given at the pet store, the 8 month kitten package includes deworming. We were charged full price for the package but no deworming medicine was given to our kitten. We called their customer service to ask about it and they confirmed the dewormer is an oral medication that should have been given to her with a syringe, and claimed that their records showed that she had been dewormed. Both my roommate and I were watching the whole time. Nothing was put in her mouth, and we found worms in her poop a week later. They refused to acknowledge that there might be a mistake in the records and they won't give us a refund or even a credit to go back and get the dewormer for real. I would recommend avoiding them and just spending the extra money to go to a real vet instead.