Stephen J.
They Rock!
Looked all around, bought here. Quality was Excellent. Price was awesome. I'll buy through here again.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Computers & Phones · Lake Worth, Florida
Excellent

Computers & Phones · Celebration, Florida
Excellent

Computers & Phones · Sanford, Florida
Excellent

Computers & Phones · Holly Hill, Florida
Excellent
568 approved reviews, newest moderated first
Stephen J.
Looked all around, bought here. Quality was Excellent. Price was awesome. I'll buy through here again.
Jess
I see some people have had bad experiences but mine was awesome. I had wanted the Opalhouse Moroccan Wedding Quilt but wasn't wanting to spend the $80 to get it (king). I randomly checked online and saw that it was available here brand new for only $23!! I couldn't believe it and even went to check and see if this was a legit site. I decided $23 is not the end of the world if it doesn't work out. I was pleasantly surprised when I got my order within 3-4 days and on top of that, it was still wrapped in plastic and perfect condition- brand new! Super happy and have been telling others that if they are willing to take a chance, they should check out VIP Outlet. Will definitely be checking this out again if there is something I need that I don't want to shell out the high price for. Five star for my experience.
Jennifer
Good price, in time, excellent product - Graco fast action Stroller
Orelia R.
Ordered a dresser from them. Site describes items as overstock or refurbished. My dresser arrived quickly & in perfect condition. My dad built my dresser & said what ever (if any) touch ups were made it was done perfectly! Dresser was selling for $300 on other sites & I ordered mine for a $189. Couldn’t be happier! Quick delivery too.
Mike
I received a Samsung Galaxy S10 in very good condition and at a good price but the IMEI number was on a Verizon block list so I couldn't use it. After submitting this as a 1-star review, VIP Outlet got back to me. They 1) apologized for the problems with my order, 2) promised to look into the root cause of the problem - why a phone that could not be used was sent to me, 3) provided a discount on my account for future orders and 4) promised to work with the person I had a chat with at VIP Outlet to make the chat experience better. Note - I had already sent the phone back for a refund - that was processed. I don't think I could ask for a better response. I bumped up my rating from a 1-star to a 4-star.
Response from VIP OutletNov 12, 2019
Hi Mike. Thank you for taking the time to come back to the site and update your review with us. I'm glad to hear that you are more satisfied with the service we are able to provide. Don't hesitate to reach out to us if you have any questions or concerns. We're glad to help any way that we can.
MsCee D.
I ordered a Boost mobile phone from them. The phone is used/refurbished & was in good condition for the money..However I couldn't get it on because they said it was still on in someone else's name.. I contacted VIP & they gave me a label to ship it back for free..They sent me another phone & I still had the same issue.. I just wanted a refund at that point.. Recieved my refund in 3 days.. I think they handled the situation well even though I didn't get to use the phone. I just went to the store & bought one..Not sure about ordering another phone from them. I don't think they're a bad company though.
Response from VIP OutletNov 7, 2019
Hello. Thank you for submitting a review with us. We are happy to hear our agents were able to help you properly. However, we'd still like to make up to you for the bad experience with the product and replacement. We've sent you a direct message with contact information for us. We'll be glad to help you out as best we can with your next order with us. We hope to hear from you soon.
Shantonia J.
I ordered a 43 inch tv on October 28th 2019 and it was supposed to arrive on November 1st. When the 1st came I received no delivery. I contacted them and was told me tv got lost during shipment. How tf is that even possible?? I just want my money back and I’m never ordering nor recommending this place to anybody.
Response from VIP OutletNov 6, 2019
Hello. Thank you for taking my call today. I understand your sentiments and frustration with this order. We will look into this situation to find out why the carrier of your package lost track of it. I sent you a direct email to follow up on our call. If you have any questions or concerns. Please respond to my email or give me a call and I'll be glad to assist you further.
KS
I ordered Lego Brickheadz. my Item was derived with Signature Confirmation despite I paid Lower than market price. also the item was shipped with many bubble wrappers so I could received my item with best condition for a gift. I liked their polite work. include their Free shipping service ,I had 100% satisfy shopping experience with this store.