VenustasReviews of venustas.com

The customer service personnel were very helpful with my issue with the battery. They solved my issue quickly and I am very satisfied.

I got a 7.4V heated jacket because I work outside. The battery lasts long enough for my needs since it goes through the 3 different heating levels. The jacket itself is really comfortable and good looking. It has convenient pockets and the battery can also be used as a power bank for other devices like phones or tablets. My interaction with customer service was awesome. I had my needs met and solved at the first attempt. Overall, I am so satisfied with my jacket that not only do I recommend it to everyone that admires/asks about it, I will be comfortable buying a vest next.

While the customer service person didn't seem to QUIIIIITE understand what I needed, they were extremely helpful in their own way and had I continued to follow up, they would've absolutely helped me.

The Venustas jacket is great for Wisconsin winters. I work at a school and do recess duty 3 times a day. Easily one of my best purchases. Keeps me extra warm on those cold days. Also love the oversized hood to keep blowing snow out of my face. I recently purchased a Venustas vest too.

The staff and Representatives have been exceptional helping me to resolve the issues I was having with my heated jacket. I absolutely love this jacket and because of there professional customer care Representatives plus the quality of the jacket I give them 5 stars all the way around.

Greta service quick easy warranty was wonderful would recommend

I asked to exchange my jacket 2 times and Jamie did it without sounding annoyed even though im sure it might have been. If i ever have to contact support again i definitely hope i get paired up with Jamie again.

My best friend bought me a vest last year and I love it !! So being so cold this year I disided to buy my son and my niece and her fiance one for Xmas