VantrueReviews of vantrue.com

if I could give the zero I would. I’ve been trying to get in contact with this company for over a month now. My dash cam has now blew up. literally. It started smoking. It worked for about a year after spending $310 on this device. they could absolutely care less about their customers. it started off with my camera freezing then my back camera didn’t work. And now the entire thing doesn’t work what an absolute disgrace.

Product had to be swapped out due to overheating issues and the customer service response is horrible.

Once I found reliable info it was relatively easy to install. Really like the set up.

Still missing the order. Never arrived and Vantrue doing nothing to resolved.

I purchased a Vantrue dashcam that ended up damaging my car battery, causing multiple failures over two years. After professional diagnostics, the car company confirmed the dashcam was the source of the issue—this was not speculation, but based on technical testing. Despite providing full documentation (proof of purchase, issue timeline, etc.), Vantrue support was slow, dismissive, and unprofessional. They initially acknowledged the issue and agreed to a replacement. They even provided me with a return address. We were discussing the details of return then they stopped responding by a very unreasonable excuse which they were aware of since the first day at which I shared my concern with them. One of their phone numbers shared with me even connected to a “Magical Health Coach” — completely inappropriate for a tech company. For a premium product, the lack of accountability and support is unacceptable. I cannot recommend Vantrue for a reliable dashcam and responsible customer service.

The Vantrue N5 is easy to install and use; performance are in line with expectations. Vibrations and movements of the car do not affect the video quality. In video recordings, the plates of nearby cars can be read quite clearly; this is a bit more difficult for those further away. Generally speaking, I'm satisfied.

I have the N5S. I'm specifically happy with the LTE module. I love being able to remotely connect to my dash cam when I'm away from my car, like at home or in the office. And being able to view from the cameras live as well as recorded video/snapshots. I would like to see an enhancement to where I could get motion notifications to my phone as text message. The video quality is great

The product came in 2 days without posting for any special shipping