bart Rode K.
No adequate solution after dead in…
No adequate solution after dead in Arrival dashcam . Don’t buy any of their products.
Response from VantrueSep 4, 2025
Hi, We’re sorry to hear about your experience. After checking with our support team, we found that your unit was purchased from a personal seller as a second-hand product. Without the original order information, we’re unfortunately unable to confirm warranty status or arrange a replacement. Our team has already provided technical support, and we recommend contacting the seller directly regarding this issue. We truly appreciate your understanding, and if you do purchase directly from us or our authorized stores in the future, you will be fully covered by our warranty and after-sales service. Best regards, Vantrue Support Team