Ash
E360 is aweful and customer service is horrid
me and my brother both bought these for our cars and both ran into the same issue which others have also reported online. The camera keeps turning on and off regardless of the power source. 12v power outlets, OBD2 or even directly connected to the USB wall plug. Another issue is if you like parking mode like low frame or motion detection, this thing pulls so much power that the OBD2 sensor always has to shut the power in order not to drain your car battery. So you get around a few hours of parking mode detection and then it cuts off. Ive tried in in every single setup you can think of. Lower resolution, only 1FPS. Motion detection at its LEAST sensitive setting. Even tried setting parking mode to only front camera disabling interior and rear camera when in parking mode and have never gotten a full night out of it. I returned it and bough another 360 style camera (font, interior, sided and rear) and now i have all night parking mode that actually works with the same OBD cable and same car of course. I wouldn't suggest this camera. Their customer service is also very snobby and unhelpful. Returned mine. hope this helps
Response from VantrueOct 9, 2025
We’re truly sorry to hear about your experience with the E360 and our customer service. This is definitely not the experience we want for our customers. The issue you mentioned about the camera powering on and off may be related to unstable voltage supply or the parking mode sensitivity setting. Our technical team has been optimizing the firmware to improve both power management and parking mode efficiency. If you’re open to it, please contact our support team with your order details — we’d like to review your case and offer a proper solution. We also reply to all inquiries within 24 hours (please check your spam folder in case our message is missed).