ValoreReviews of valore.com

Never got my order or. An answer.

Valore helped me save money when getting the books I needed for class would add up. The return process was easy. I would recommend using them to save money on books!

I have used Valore throughout my undergrad and graduate education for textbook rentals and purchasing used textbooks. The textbooks arrive on time, and customer service has always been helpful and responsive, they’ve even helped issue a refund when I no longer needed a textbook. It’s important to note that sometimes the quality of the textbook or rental is not in perfect condition, because they’ve been used, marked, etc. by others. But, it doesn’t bother me because it keeps prices affordable.

Messages support today and told them i accidentally tore a page (1-2 inch tare) and I was nervous about having to pay for that damage. Customer support was so kind and helped me with the issue and said that I was fine and it was no worries about it! They also helped me with other issues as well. The book that I had received from them also came in great condition. No complaints on my side!

My order was stated as having damage. The book was in great condition. They will probably still sell and collect a payment. They are not a reputable company and I would discourage doing business with them as they defraud the public and obtain books.

I returned a textbook over a month ago and received confirmation that it was received, yet I still have not received my $161.99 refund. Multiple emails and phone calls have gone unanswered. Poor communication and failure to timely issue refunds raise serious concerns about this company’s reliability. I expected better customer service and accountability.

My selling order got canceled due to timing. I received a notice and was told to contact customer service with questions. 1. The customer service email listed in their email is invalid 2. I filled out a form for customer service and never heard back 3. I called customer service, received a voicemail, and then never heard back All I want is to see if my items can be requoted rather than cancelled but no one will return my call to help me with that. Their books may be fine, but customer service has avoided me for over a week.

Jawuan Litzsey is amazing. He helped me figure out how to find the access codes for my classes, as well as troubleshoot problems with using those codes.