SunPower, Inc.With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions.Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact.
SunPower, Inc. (us.sunpower.com) has 91 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Ram
Service and promptness to answer all concerns are great
Response from SunPower, Inc.Feb 11, 2026
Hi Ram! Thank you for your feedback! We’re glad to hear that our team was able to address your concerns promptly and provide great service. We truly appreciate your support and kind words! -Emma A.
Sharon K.
The sales person was informative and knowledgeable about the product. We felt as though they were helping us save money and improve our house. Made the process easy.
Response from SunPower, Inc.Feb 11, 2026
Hi Sharon! Thank you for sharing your experience! We’re glad to hear that our sales team was able to provide helpful guidance and make the process smooth for you. It’s great to know that we could assist in saving money while improving your home. We truly appreciate your feedback and your trust in us! -Emma A.
customer
Service work and customer service were great. The system that I installed though, seems like it needs a few more panels as it's not receiving quite the energy output that I was expecting.
Response from SunPower, Inc.Feb 11, 2026
Hi, thank you for taking the time to share your experience and for the kind words about our service and customer support team. We’re glad to hear those aspects met your expectations. Our team would be happy to review your system’s production with you and discuss whether any adjustments or expansion options might help better align with your expectations. Please don’t hesitate to reach out to us at [email protected] directly so we can take a closer look. -Emma A.
Gage B.
The insulation process was well explained planned and scheduled. It was very clear what to expect and when. Price at the time of install (2021) was a bit high so not a bad idea to shop around other quotes.
Response from SunPower, Inc.Feb 11, 2026
Hi Gage! Thank you for sharing your experience. We’re glad to hear the process was clearly explained and well planned. Setting expectations upfront is important to us. We also appreciate your honest input on pricing. We’re grateful you chose SunPower and hope you’re enjoying the long-term benefits of your system! - Katie G.
Mark H.
We have had an excellent customer experience, from our earliest days in seeking a proposal, through installation, with minor service along the way, to the present (three years later).
Response from SunPower, Inc.Feb 11, 2026
Hi Mark, thank you for sharing! We’re so glad to hear that your experience has been excellent from the initial proposal all the way through installation, service, and even three years later. Long-term satisfaction means a lot to us, and we truly appreciate you being part of the SunPower family! - Katie G.
Valerie B.
The solar panel installation team was fantastic! The agency contracted to do the interior boxing in of my circuit breaker was a disappointment. They rescheduled numerous times, no call no show once and the quality of work was not up to my standards. The sales staff was professional and personable. Lindsey talked me off the ledge more than once.
Response from SunPower, Inc.Feb 12, 2026
Hi Valerie, thank you for the feedback. We’re glad to hear the installation team and sales staff provided a fantastic experience, and we’ll be sure to pass along your kind words to Lindsey. We’re sorry to hear that the interior work completed by the contracted agency did not meet your expectations, especially with the rescheduling and quality concerns. That’s understandably frustrating. We’ve shared this feedback with our non-standard department so they can review the workmanship and address any quality issues with the contractor. We truly appreciate you bringing this to our attention and for choosing SunPower. - Katie G.
Patrick S.
Everyone from the company was very friendly and helpful from beginning to the end. From answering questions or concerns to deal with appointment with the electric company. Thank you Alexander and Brandon you guys made the process easy.
Response from SunPower, Inc.Feb 11, 2026
Hi Patrick, thank you for the kind words! We’re thrilled to hear you had a positive experience from beginning to end. It’s great to know Alexander and Brandon helped make the process smooth and easy and were able to address your questions and concerns along the way. We truly appreciate you choosing SunPower and for taking the time to share your experience! - Katie G.
Jeff H.
The crew was on time, efficient and knowledgable. The installation was planned out nicely and completed on time.
Response from SunPower, Inc.Feb 11, 2026
Hi Jeff, thank you for taking the time to share! We’re glad to hear the crew was punctual, efficient, and knowledgeable, and that your installation was well planned and completed on time. We appreciate you choosing SunPower! - Katie G.
