Bilt Labs | Custom Orthotic InsolesReviews of urthotics.com

Worst pair of sneakers I have purchased. They are super narrow.they cause more foot pain than other brands of sneakers. Total waste of money. Would never recommend this company.

The customer service I received from Laura was excellent. Laura was very helpful. I can’t give any more stars.

I highly recommend the more sturdy sport, blue fabric, foot bed from Bilt labs. I had great experience with both their Customer Service and their product. This is a small company worth supporting!

After months of dealing with foot and knee pain I finally decided to get serious. Bilt Labs makes custom orthotic insoles, specifically for your feet ! The entire fitting process is very detailed and easy to follow. I’ve worn mine for almost a month now and regret not getting custom insoles sooner. My knee and foot pain have nearly vanished thanks to my new Bilt Labs insole's.

Laura in Customer service was excellent. Responded quickly. Let you know throughout each step what was going on with your order and worked to fix any errors.

The experience of having custom insoles made specifically for my feet, instead of a one size fits all, is the best part about BiltLabs. They offer a guarantee on the quality, and includes free adjustments. The customer service was great, I spoke with Laura, told her my issue and quick response, she took care of the issue quickly and with concern. Im going on a month wearing the insoles, which are very comfortable, I believe i have fully adjusted to the new insoles.

Laura has always provided quick expert responses.

I think this is about the 10th time I'm ordering from these folks. Return business. I have an orthotic for every shoe in the closet, now! These folks are caring. They listen to what I need and they stand behind their products. Amazingly, Laura looked into my file and remembered something about my previous orders that would affect and help my present order. Thank you, Laura. A real throwback to the way things used to be. People who really care. By the way, I’m a real orthotic user and nobody paid me for this review.