Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Aimee Pomerleau T.
Sep 29, 2023
Mary was very easy to talk to and she…
Mary was very easy to talk to and she helped me picked the right Upstep product for my husband. She was pleasant and even ofered me a coupon code and told me to have a great weekend! All in all a great customer service experience!
Response from Upstep Custom OrthoticsOct 4, 2023
We're immensely proud of our support team, and your words are a true testament to their hard work. If there's anything else we can do for you or any team member you'd like to recognize, please let us know.
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customer
Sep 29, 2023
The associate Samantha Burks was very…
The associate Samantha Burks was very helpful as I wanted to order two different colors of On My Feet all day and she was able to assist me after I had placed my order.
Response from Upstep Custom OrthoticsOct 4, 2023
Your happiness brings a smile to our faces! We're thrilled that our customer care can have such a positive impact. If you ever need assistance or want to share more smiles, please get in touch!
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customer
Sep 29, 2023
Just ordered and waiting for the…
Just ordered and waiting for the impression materials to arrive, special needs for my sons feet and praying this will help and provide relief Easy process to order
Response from Upstep Custom OrthoticsOct 4, 2023
We appreciate your business, and it's our goal to make you feel valued as a customer!
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Daphne T.
Sep 29, 2023
Mary in the chat was helpful in making my concerns heard.
Mary in the chat was helpful in making sure my file got the updated photos and additional information I submitted. The mold has been shipped but not yet received. I just wanted to send along some additional info so that the orthotics help ease my foot pain. It was nice to feel that someone was on the other-side of this process.
Response from Upstep Custom OrthoticsOct 4, 2023
We're thrilled to hear that you had a fantastic experience with our support. We can't wait to craft your new custom orthotics! If there's anything else we can assist you with, please don't hesitate to get in touch
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Ant
Sep 29, 2023
Very fast and efficient with the answer…
Very fast and efficient with the answer and very helpful!
Response from Upstep Custom OrthoticsOct 4, 2023
Thank you so much for your kind words! We're delighted to hear that you had an exceptional experience with our customer service team. We truly appreciate your support!
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JD
Sep 29, 2023
answered a question that helped me…
answered a question that helped me place the order
Response from Upstep Custom OrthoticsOct 4, 2023
We're thrilled to have been a part of your incredible customer base! Thank you for choosing Upstep!
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Productos C.
Sep 29, 2023
Samantha was highly professional. We will continue working with her until a final decision is made!
Samantha was highly professional and highly knowledgeable about her product. And above all, patient!
Response from Upstep Custom OrthoticsOct 4, 2023
We appreciate your feedback! Our team is dedicated to providing exceptional service, and we're delighted to hear that they exceeded your expectations! We are not happy until you are!
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customer
Sep 29, 2023
I would like the all explanation
I would like the all explanation
Response from Upstep Custom OrthoticsOct 4, 2023
Your satisfaction is our priority! Please contact [email protected] if you have any questions. We would love to hear more from you!
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