Upstep Custom OrthoticsReviews of upstep.com

Very communicative through email and fast reply. Kind people

I am amazed by these insoles - I have only been wearing them 2 weeks and its like a whole new world, no more swelling no more sore instep they are wonderful!! I have had a bad foot for over 15 years and these are the first insoles that worked... Also the communication I had with the team prior to them being made was very helpful. All in all I would 1000% recommend them...

Upstep is so easy to work with and made a huge difference for me!

Mary was so understanding about my shipping issue and resolved it quickly and with a great attitude.

I’ve had problems with my feet for most of my life. Flat feet, no arches, growing up with doctors tell my parents I needed hard inserts which were terrible! I developed plantar fasciitis about 6 years ago after jumping rope while working out. I seemed to get over it by wearing a special boot every night, foot exercises and wearing orthotics that were prescribed and fitted for me. Fast forward to about three months ago. It came back with a vengeance. I found this website that basically did the same thing as going to a doctor and get it fitted. I placed my order and happily receive them in about 3 to 4 weeks I started wearing them and it seemed like my arches hurt even worse I contacted Tech Support to see what could be done, and they happily remade some, and took out a lot of the structure and made the orthotic softer. I am pleased to say that my feet are now starting to feel better with these softer supports they went the extra mile to make my feet happy thank you.

Communicative and responsive. Excellent product

Ryan replied to my inquiry and answered my question in a timely manner. I've heard good things from a coworker who uses your insoles and I'm looking forward to trying them out myself.

Very fast and courteous got me the info I needed asap