Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

customer
Dec 10, 2023
Did not answer quedtion or confirm if…
Did not answer quedtion or confirm if shoe size had been changed. This is obviously a canned response with no review.
Response from Upstep Custom OrthoticsDec 12, 2023
We sincerely apologize for any confusion or oversight in our previous communication. Your concerns are important to us, and we want to address them promptly. Could you please provide more details or contact our customer service at [email protected]? We're committed to ensuring your questions are answered and that any necessary adjustments are made. Thank you for bringing this to our attention.
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Smitty
Dec 10, 2023
easy transaction
easy transaction
Response from Upstep Custom OrthoticsDec 12, 2023
Thank you!
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Lance
Dec 9, 2023
I was asked all the right questions…
I was asked all the right questions during the order process. I was able to describe my symptoms/issues to better fix my foot pain problems.
Response from Upstep Custom OrthoticsDec 12, 2023
Thank you for sharing your positive experience with our order process. We're thrilled to hear that you found the questions helpful in describing your symptoms, allowing us to address your foot pain problems more effectively. If you ever have additional concerns or need further assistance, please don't hesitate to reach out. We're here to ensure your continued comfort and satisfaction.
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Steve L.
Dec 9, 2023
Step One
Easy but let’s see how the process Goes And how well the product works.
Response from Upstep Custom OrthoticsDec 12, 2023
Thank you for choosing us! We're glad you found the process easy. We look forward to exceeding your expectations as you experience our product. If you have any questions or need assistance along the way, feel free to reach out. We appreciate your trust and can't wait for you to see the positive results.
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Tony
Dec 9, 2023
Mary was very patient with me when we…
Mary was very patient with me when we were chatting to each other I gave her 5 star
Response from Upstep Custom OrthoticsDec 12, 2023
Thank you for your kind words and the fantastic 5-star rating! We're thrilled to hear that Mary's assistance exceeded your expectations. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your valuable feedback.
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Joel B.
Dec 8, 2023
Mary was Great
Quick, responsive, and answered all my questions. Great job Mary did.
Response from Upstep Custom OrthoticsDec 12, 2023
Thank you for taking the time to share your positive experience. We're pleased to hear that Mary provided quick and responsive assistance, addressing all your questions. We appreciate your feedback and are here to help with anything you may need in the future. Great job indeed!
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customer
Dec 8, 2023
Service Fast
Service Fast, Friendly, and Solved the Problem.
Response from Upstep Custom OrthoticsDec 12, 2023
We're delighted to hear that you experienced fast, friendly service, and that we were able to promptly solve the problem for you. Your satisfaction is our priority, and we're here for anything you may need. Thank you for choosing us!
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Diane M.
Dec 8, 2023
Very helpful! Thanks Mary!
Mary checked in on me throughout my ordering process and I really needed that so very much appreciated!
Response from Upstep Custom OrthoticsDec 12, 2023
We're thrilled to hear that Mary's check-ins during your ordering process were appreciated. Providing support and ensuring your satisfaction is our top priority. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us!
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