UP2STEPOnline fashion shoes store
UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Monique
I had an incident where my package was stolen. Your customer service handled it beautifully. I was able to receive a replacement pair of shoes no extra charge. Thank you and the shoes are great!!!
Response from UP2STEPAug 12, 2022
Hi Monique, Thanks for taking time for the five stars. Glad to hear that you're satisfied with our service. We are also very welcomed if you shop again here. Have a great day! Best, Up2Step
IG
Order received quicker than expected. Overall happy with shoes. Thank you!
Response from UP2STEPJul 28, 2022
Hi IG, Thanks for your great feedback. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Madison M.
I love this site! The shoes are great quality. I got these t-bone mesh heels in a houndstooth pattern and they were so comfy, I got them in light beige and black too. I then ordered a pair of d'orsay glittery white & gold heels which are gorgeous. Takes a little time for shipping but well worth the wait. :)
Response from UP2STEPJul 28, 2022
Hi Madison Thanks for taking time for the great feedback. Glad to hear that you're satisfied with our products. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Megan
Great boots that arrived quickly! I bought a pair of gogo boots for a birthday party. I didn't have long before the party but they arrived a lot quicker than i had expected - about a week. I would buy from here again, and recommend to friends.
Response from UP2STEPJul 28, 2022
Hi Megan, Thanks so much for your support. Glad to hear that you're satisfied with our product. We always try to provide perfect product as far as we can. Hope you enjoy our service and products. Thanks again! Best, Up2Step
Giorgia D.
This company have been fantastic from start to finish, the service has been exceptional and the product from presentation to the Boots I purchased, wow ! Just wow. A really amazing product, the fit was great, I would recommend Up2Step to everyone. I will be back that’s for sure.
Response from UP2STEPJul 14, 2022
Hi Giorgia, Thanks for taking time for the five stars. Glad to hear that you're satisfied with our service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Vi N.
I bought a pair of pumps. The size was perfect (they ask you to send measurements to ensure best fit)! I wear a size 4 womens so it’s really hard to find good shoes. Excellent customer service!
Response from UP2STEPJul 9, 2022
Hi dear, Thanks for your great feedback. All of our product is made with high-quality material and fine craftmanship. We are also very welcomed if you shop again here. Have a great day! Best, Up2Step
Ewa B.
I was very pleasantly surprised at the quality of the shoes. They are beautiful, comfortable and well made. Shipping was faster than expected. This was my second purchase and I will be back for more.
Response from UP2STEPJul 9, 2022
Hi Ewa, Thanks so much for your positive feedback. Glad to hear that you're satisfied with our product. We always try to provide perfect product as far as we can. Hope you enjoy our service and products. Thanks again! Best, Up2Step
Delora
I had been looking for a certain type of heel that I wanted so badly on almost every website. They were sold out everywhere! I finally found the heel I wanted on Up2Step! I had received the wrong size due to me ordering a size larger. Customer service was such a huge help! Very responsive and helped me receive the correct size. I will definitely be purchasing from this company again!
Response from UP2STEPJul 9, 2022
Hi Delora, Thanks for your five stars. Glad to hear that you're satisfied with our service. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
