UnitedHealthcareReviews of unitedhealthcare.com

I have United healthcare advantage, I don't use it much since I have VA benefits and get my healthcare there, I'm glad I do since all the reviews I read are all bad, I did have a problem with United healthcare though, it was for my over the counter benefits I'm entitled to, my card had expired and I couldn't use it, United healthcare told me they would send out a new one and I never received it, I had to call numerous times to finally receive the card, it's like they don't care if you need them or not, I suppose it's because they are a big organization and get plenty of money, I'm just glad I can go to the VA for my healthcare needs instead of using United healthcare.

Do NOT put any money into a FSA/HSA that is managed by United Healthcare. They have repeatedly denied thousands of dollars in out of pocket reimbursements for clearly qualified medical expenses. I have sent them over ten different invoices with receipts for just a fraction of the medical bills I had to deal with over the past year. Over ten thousand dollars out of pocket related to an emergency medical situation, and they deny it claiming 1. NOT A QUALIFIED EXPENSE!?!? or 2. Not ENOUGH FUNDS LAST YEAR OR THIS YEAR AVAILABLE!?! I have over a thousand dollars MORE in MY account of MY money than what I am TRYING to GET BACK! Freaking thieves is what they are!

We are a small providers office and they CONSTANTLY REFUSE TO PAY CLAIMS. You get the approval, but they just will NEVER PAY. People please do your research BEFORE you purchase insurance from this FRAUDULENT COMPANY.

I have a Medigap policy with UHC for $103/mo. I'm a relatively healthy 70 yo female. My plan doesn't include a gym membership, like Silver Sneakers or Renew Active but for $44/mo Wellness package add-on I can get it. I requested the add-on but received a letter by their insurance adjuster stating that due to my having had a cortisone shot in my knee in the past 3 months, which per the letter, they put in the same category as a blood transfusion, the Wellness package would cost me $235/mo instead of $44/mo. So I did not get the add-on. UHC has no ability to see that the gym experience will improve my health and thus ultimately lower their cost for my Healthcare.

I tried to access one of my UHC benefits for Virtual Visits and you will not have access to this feature. UHC will farm you out to Teladoc and they will charge you a fee for service. Stay away from UHC especially their Medicare Advantage plan.

Useless card. Wasn't able to pay for the dentist bill. Can't use it at Walmart.com, keep getting error. Tried Walgreens.com, it got accepted but you have to use your bank card too. The whole point is not to have use your bank card.

Seriously, experienced an employee with the best job ever. Member Service Coordinator. One rings member back after 48 hours, to tell the member to take care of it themselves. I mean, really, who can't do that. Lucky Nikitria ( sp? ). To apply, her supervisor is Astria ( sp? ). Sorry, I don't know last names. Now, question for United Healthcare, what do you pay these people? And more to the point, why offer this so called benefit? What does United Healthcare get out of it, is it a contractual obligation & UH offers in title only? Disclaimer, I haven't had any issues of note with UH, prior. And now I know I have to take care of whatever I need, myself.

The website is constantly down, making it nearly impossible to file a claim. My wife bought glasses out of network, and I’ve been trying to file a claim for over two weeks. The website won’t let me log in, and the claim form they sent is meant for an employer, which doesn’t apply to my situation. Customer service has been unhelpful—agents don’t assist over the phone and don’t respond to emails. This company feels like a scam. Eyemed was easier to deal with, and it’s frustrating that UHC switched to Spectera. It’s disheartening how this company, like so many other U.S. health insurance providers, seems to be taking advantage of American citizens. The whole system is pathetic.