Uncommon GoodsUncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lisa
I called in because our cribbage board was missing a couple of pegs. The customer service rep said they would contact the seller and figure out how I could buy replacement pegs. I was notified later that the seller was going to ship me new pegs and all I had to do was pay for shipping. I am a happy customer 😊
Van den Eynde C.
Excellent service
Runster
Always a pleasure dealing with the folks at UncommonGoods. Whether to compliment or to mention something problematic, everyone is professional and accommodating. This is my FAVORITE “go to” site when I need something “special” for a “special” friend or relative. Thank you UG!
Leah W.
My succulent terrarium was missing the instructions. Uncommon Goods responded quickly and provided a copy via PDF. I love their customer service and their unique offerings!
Denise Du P.
We received a gift that arrived partially broken. We contacted UncommonGoods and were instantly offered excellent options to make up for our inconvenience. I wouldn't hesitate from ordering from UncommonGoods in the future.
karen
Everything went smooth from the order to the delivery perfect perfection
Blu S.
At first, I was very excited to find this site as they have a lot of unique items that are right down my wife's alley. I placed a order on Monday, April 18th for a few anniversary gifts. I was in a time crunch so chose to pay the 25.00 Express shipping fee (1-2 days). As of today (my anniversary), the items still have not even shipped. I called and spoke to customer service whereas I was told my order "fell through the cracks." Nice guy, but poor word choice in my opinion. This tells me this company is sloppy/unorganized. I will not be ordering from them again. Be very careful paying additional shipping charges as they may not live up to expectations.
Response from Uncommon GoodsApr 25, 2022
Hi there, We appreciate you allowing us the opportunity to correct this for you. Rest assured that while unfortunate, this is not a common occurrence. If there's anything else that you need, please email [email protected] or reply to our current email correspondence - we're here to help.
Barb R.
DO NOT SHIP OUTSIDE US - they use Landmark Global, item takes forever to arrive,you have to pay for all returns.Uncommon goods uses the worst shipping company which is Landmark GLobal - they get a 1 star!
Response from Uncommon GoodsApr 18, 2022
Hi Barb, We do ship a large number of items internationally, but some restrictions may apply. Please reach out to us via [email protected] so that we can look into this issue. You can also give us a call at 718-210-1200 or 888-365-0056. We're here to help!
