Unagi ScootersReviews of unagiscooters.com

Experience far worse than imaginable. Terrible customer support and charging me for month and a half that they idnt send my order. Not wnsering emails in days and litterally couldnt be worse. Dont rent.

Shipment took longer than expected. Even fully charged the battery dies unusually quick, living in a big city like NYC it takes about a good hour to hit the city, have to minimize usage while in the city and go around so I have enough battery life to make it home. It's not easy to find charging spots in the city. Not sure if I will continue subscribing until a better a resolve.

the scooter is good. but they make it impossible to return because fedex is terrible.

I’m really disappointed for not receiving what I ordered!. My order was for a brand new Model Voyager Scooter but Instead I received a used one, so many scratches, damages, makes disturbing noise when running!. I reordered again hope you won’t disappointed me again!.

took a while to get the scooter, refurbished scooter is okay, hella bumpy ride on the streets

It took ages to deliver, even now I just got the scooter, after a while of riding it ( 3-4 battery bars remaining) even after dual engine is activated, it refuses to go over 10mph, I will definitely tell everyone to stay away from Unagi

First they told me my scooter would arrive in a week, it took two. The battery on the older model does not work as advertised, and runs out of battery at about 4 miles. Customer service is slow to respond, and not entirely helpful either. They dont seem to go above and beyond for their customers, which is unfortunate as I was expecting great things from Unagi. Unfortunately, my experience to this point has been less than ideal and I would urge those of you looking for a scooter to consider your options.

You sent me a broken charger I want a refund