Unagi Scooters Reviews | Read Customer Reviews of unagiscooters.com

Unagi ScootersReviews of unagiscooters.com

3.3472 reviews
Vehicle Rental
1040 22nd Ave, Oakland, California

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Unagi Scooters

About Unagi Scooters

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!

Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: unagiscooters.com
Website: unagiscooters.com
Category: Vehicle Rental
Location: Oakland, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unagi Scooters reviews

472 approved reviews, newest moderated first

Kmac
Jun 11, 2024
Best Scooting on the Market
This is my go to ride. I’ve been riding for 3 years and Unagi is the best. Lightweight so you can carry it in and out of places, enough speed to get where you’re going, customer service that is top notch. I would recommend the rental model because anything goes wrong and they fix it quick. I’m a big guy and the scooter really holds up for me. Whether I’m in urban NYC or scooting around a rural college campus it’s the best.
Response from Unagi ScootersJun 12, 2024
Thanks for sharing your experience! We're thrilled to hear that Unagi has been your go-to ride for the past 3 years. The lightweight design, speed, and top-notch customer service are what we strive for. We're glad to hear the rental model has worked well for you, ensuring any issues are quickly fixed. Your recommendation means a lot to us. Happy riding!
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Steven D.
Jun 11, 2024
Best experience ever cheap price can’t…
Best experience ever cheap price can’t beat the price going to spend 10 times I own gas very reliable. I’ve had my scooter for over a year now and have put almost 4000 miles on it and I still haven’t had anything happened to it.. Customer service is great very helpful. Something happens to your Scooter. I sent you another one out in two days no problems great overall I’ve owned a few scooters and this is the best one that I have on portable lightweight Take it everywhere I go
Response from Unagi ScootersJun 12, 2024
Thanks for sharing your experience! We're thrilled to hear that you've had such a great time with your Unagi scooter. Affordable, reliable, and with over 4000 miles and no issues—it's fantastic to hear! Our customer service team is always here to help, and we're glad they've been able to assist you quickly. We appreciate your kind words and recommendation.
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sandesh B.
Jun 11, 2024
Good scooter
Good scooter. Could be built better for balance at speeds close to 20mph and doesnt turn ON for a while after rains.
Response from Unagi ScootersJun 12, 2024
Thanks for your feedback! We're glad to hear you enjoy your Unagi scooter. If you experience any ongoing problems, please reach out to our support team via the chatbot on our website or email us at [email protected]. We're here to help and ensure you have the best riding experience.
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Venkata
Jun 11, 2024
It’s good to have unagi
It’s good to have unagi. I love riding it everyday. Easy way to commute.
Response from Unagi ScootersJun 12, 2024
Thanks for sharing your experience! We're thrilled to hear that you love riding your Unagi every day. It's great to know it makes your commute easier.
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Naudra C.
Jun 11, 2024
Great Scooter No Issues
Great Scooter No Issues , Just Wish Itvwas Rent Too own , i kno i paid for at least 2 scooters by now Just Renting
Response from Unagi ScootersJun 11, 2024
Thanks for the positive feedback! We're glad to hear you're enjoying your Unagi scooter with no issues. We understand that a rent-to-own option would be appealing, and we appreciate your feedback on this. While we currently offer only the rental program, we’ll definitely consider your suggestion for the future.
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Forrest
Jun 8, 2024
Dangerous unwell made almost seems…
Dangerous unwell made almost seems like you guys have no idea what you're doing almost killed me on multiple occasions including the front wheel nearly ripping clean off at 20 miles an hour
Response from Unagi ScootersJun 11, 2024
Hi there. Please stop using the scooter and contact our support team via the chatbot on our website or email us at [email protected]. We need to investigate this issue immediately to ensure your safety and the safety of others. Thank you for bringing this to our attention.
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Michael M.
Jun 7, 2024
The scooter is amazing don’t overthink just get it !
I use it to get to work and once i couldn’t pay on time and i talked to support and they kept it on for a week extra with no money charged extra or anything. I’ll always support unagi.
Response from Unagi ScootersJun 7, 2024
Thank you for sharing your experience! We're so glad to hear that our support team could help you out when you needed it. Stories like yours inspire us to keep providing the best service possible. We're thrilled to have your support and are here for you whenever you need us. Ride on, and enjoy your Unagi!
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Joonas M.
Jun 6, 2024
Scooter battery broken just after…
Scooter battery broken just after warranty was ended.
Response from Unagi ScootersJun 6, 2024
I'm sorry to hear about your scooter battery. Even though your warranty has ended, we can still help with repairs. You can always pay for fixes to keep your scooter running smoothly. Please contact our support team via the chatbot on our website or email us at [email protected]. We'll do our best to assist you and find a solution. Thank you for your understanding.
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