Ulta BeautyReviews of ulta.com

Me encantan los productos y está a mi bueno precio

Buena atención buenos productos buen ambiente

Love the specials and the cupons

Experience 👌

I love 😍😍😍 me encanta

I hate to say it, but kinda the quality felt cheap and fell apart after one wash forcing me to reorder from somewhere else. Such a shame, really.

Awful. I tried to place an online order. After being charged 3x, I used the chat feature to contact customer service and was told my order never processed. I now have over $450 tied up with Ulta, no order, and no confirmation it’s being refunded. The chat reps kept passing me to other reps where I repeatedly explained what happened. After 4 reps I asked for a customer service email 7x before they were willing to give it to me.

Ordered over three weeks ago and still haven't received my order. I keep getting messages giving me an arrival day but it changes and now after spending time with online customer service chats got nowhere except wait. I'm really mad! The store is just minutes away but I couldn't get out and it was supposed to only take a couple days with express delivery.