Sanjay Y.
3 rd class service
3 rd class service, delivery boy behavior very bed and low class material, 4 days ho gaye but koi bhi replace ke liye nhi aa raha
uBreakiFix is listed under Repair & Services.
uBreakiFix (ubreakifix.com) has 324 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing324 approved reviews, newest moderated first
Sanjay Y.
3 rd class service, delivery boy behavior very bed and low class material, 4 days ho gaye but koi bhi replace ke liye nhi aa raha
JA
I wish I could put 000 star. I brought my HP laptop to the Pembroke Pines location with a replacement cover just to have them exchange it. They opened my laptop and broke it down. It was working perfectly until I took it to them. In fact, my daughter was using it on weekdays and homeschooling. I was using it during the weekends for zoom calls among other things. This is so frustrating! When I was expecting them to call me to tell me it was ready, they never did. When I called them, I was told that it would not turn on. I let my husband handle it. I already knew that they broke my laptop and it was over. They convinced my husband to take the laptop to the Davie store. There, they also spent weeks not calling us until my husband decided to show up and take the laptop. Now here we are with a broken, useless laptop. We believe that Ubreakifix broke the laptop, took parts from it, and just broke it further as just the LCD needed to be exchanged. They are simply thieves and breakers. This business needs to be shut down. No transparency. No accountability. Name change: "UbreakIbreakfurther". Beware!!
Frank
Hello, I just came back from ubreak i fix store. I was waiting in line and there were 2 employees at the store. They each had a customer and I was the next. I was standing in line with my laptop and waited. One employee was gabbing with a customer the other employee was quiet and talking to his customer. I waited for about 30 minutes. I did not say anything to any of them. I felt like I was a little kid and being punished for the isolation and I felt like crying. I finally left. I do not write bad reviews about employees but I felt soo sad that I had to do this. This store was in overland park, Kansas. This happened in November 2021
Jason L.
I walked in for a shattered iPad screen. The clerk gave me a quote of $309 for the repair, and said it would take more than a week. I declined. I called up another store 4 minutes away. They charged $90 and got the job done in an hour.
JamesH
DO NOT BRING YOUR PHONE HERE FOR WARRANTY SERVICE! I brought my Samsung here under warranty and they had it for THREE WEEKS! During that time I received no emails, no calls. I had to hound them and make multiple in-person trips for info. I had to ASK for a receipt on day 9 - they'd given me nothing! During that time the Samsung warranty expired and uBreakiFix says they can't fix it! Samsung says no ticket was ever entered thus there's no record of me ever bringing it in! Now I'm on the hook to pay cash for the repair/replacement! STAY AWAY!
Ken K.
Left phone for charging port replacement. Returned to retrieve phone. Told backup business was large and not enough techs available, would take longer than estimated. Since I had a family emergency, told them I would return another day for repairs. Original estimate was about 60 bucks. Went back today to complete replacement. Problem was reviewed with available tech who found dirt on the port, cleaned it, and returned to me minutes later - in fine working condition. NO CHARGE! Asked only that I give them a good review online. HERE IT IS! Thanks for good, honest service!
Johnna M.
Had my screen repaired and had them apply a screen protector. It has been about 7 months and the screen protector literally peeled off in one roll! I called and was told it is only warranteed if the screen breaks with the screen protector on. Seriously?
mcat M.
UbreakIFix AKA UBreakWeBreakItMore 1. Easy cracked screen replacement for IPad working upon drop off, with no other issues. 2. Upon first boot up of “repaired” IPad the screen was half dark. Further damages included not staying powered on unless plugged into an outlet and still intermittently powering off. 3. Returned to another store, in my home state, for repair of UBreakIFix’s additional damages. End result was the IPad was replaced with the same model, no documents provided. When I shared and requested a refund of the payment made to get the screen repaired, by both email and phone conversations, my request was ignored. I believe UBreakIFix engaged in theft. The service purchased, cracked screen on a working IPad and return to the consumer in the state it was left at the store., was NOT delivered. We trusted UBreakIFix to rectify the damages incurred on our IPad as a result of multiple breakages that were incurred ,while the IPad was in the possession of the company. I would never wait to contact my credit card company again, if a business did not deliver the service we paid them for. The entire back and forth interactions for the varied issues took over 2 MONTHS via: multiple emails and phone calls with corporate resolutions staff, 80 mile round trip visits to a Florida store location, a trip to the Post Office, loss of usage of the IPad AND of course charging us for a service that was incomplete and inferior. I would never entrust any electronics to UBreakIFix or the linked Assurian Company.