uBreakiFixReviews of ubreakifix.com

Sent to Janesville WI ubreakifix store today by Verizon. Iphone 12 ear speaker warranty repair. ubreakifix is contracted to repair the phones. Place look very shabby-filthy. Broken or missing floor and ceiling tiles, tech had food all over his shirt. He tried to charge me $200, told him it was under warranty he got upset said Verizon sucks.

Went in to replace my iPhone battery. They broke the glass and it became unrepairable. “It sometimes happens…”. They said file it with your Asurion insurance (they actually own the store) for a replacement. That replacement cost $275. On the phone for hours with asurion and they would not budge. So, they break it, and I have to pay a deductible to basically them.

Phone came back without the SD card. Didn't notice till the next day, which they are closed on, when I wanted to change phones and transfer data.

Do not trust this location with your electronics. I dropped off my sons' PS5 for repair on May 20, 2026. As of late September, this store has held the console for over 130 days without completing the repair. While in their custody, the store caused secondary damage to the console's internal power supply. Despite this, management refused to provide an estimated completion date, replacement, or reimbursement. When escalated to Asurion Corporate Store Resolutions (Case Manager Kadrain H.), corporate repeatedly confirmed in writing that because this location is an 'independently owned and operated franchise,' corporate cannot enforce a resolution until the local store owners choose to cooperate—which they have refused to do for weeks. Holding customer property for over four months, causing further hardware damage, and ignoring both the customer and corporate escalation is an egregious failure of basic service and safekeeping. Take your repairs anywhere else.

Horrible experience — 5 trips, a dead power button, and they swapped my whole case color I went in for a battery replacement after the initial consultation. That turned into five separate trips back and forth to the shop. They replaced the battery. When I got home the power button didn’t work at all. They said the repair required soldering so they had to order a different part. The part they ordered was the wrong color. They told me the button was black even though they had ordered purple. I agreed to just use the black button to get it over with. When I picked the phone up, they had changed the entire case to black. Avoid this place if you value your time or want your phone back looking the way it did when you dropped it off.

teenage kid running the shop with 2 years experience tells me he charges $300 for the Xbox Series S HDMI repair I need done. I decided I'd rather buy a new console before paying that... I looked up the next closest console repair shop (CPR in Meridian, ID) 2 mi. from UBreakiBreakU!! Great tech named Robert looked at my repair needs and charged me $100! Said it would be ready in 48 hours! SOLD! Don't waste your time and money with "UbreakiMaybeFix_4_3X the cost"!!

Called to see if they had front glass panel and replacement batter for Pixel 7A phone. He stated both in stock, so I make appt for 2 hours later. After driving 25 miles, when I arrived at appointment time, she said appt was for glass panel only and did not have battery in stock. Never again will I give this company the opportunity to lie to me.

Don't do it. Brought in an Apple IPad I don't use very often with a cracked screen. Still worked good just annoyed by the crack in the bottom corner. After the repair, took it home and used it twice. Once the first day and a few weeks later, I tried to use my Apple Pencil on it. Didn't work and noticed a small scratches where the pencil was tried. Figured small price to pay since I didn't use an authorized apple dealer. Few weeks later, I picked up the IPad again one evening and the screen barely responds. Took it back to the store and the tech told me because of the small scratches that the warranty was void. I explained that the scratches came because of I was using a OEM Apple pencil and that it didn't work. Would not honor the warranty. Learn from me. Now I'm in worst position than when I had the crack. Just go to the Apple Store and pay the extra money.