UbersuggestReviews of ubersuggest.com

Response from UbersuggestJun 9, 2023

Hi, Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We are including new features and constantly making improvements in Ubersuggest and it is a sensitive trade-off we need to make sometimes. In this case, as we've done in the past, we tend to prioritize the quality of the information we provide. In a way, the update on the Search Difficulty and other algorithms had to happen. Ubersuggest is one of the few, if not the only one, that offers so much value for one fee, which is the lifetime product. We reserve the right, which is stated in our company terms, to evolve our offers as we feel is the best for the different stakeholders involved. Nevertheless, you will never get less than what you paid. We understand that this update caused you an inconvenience, please accept our apologies, and we appreciate you taking the time to leave your feedback. If you require any further assistance or if you have further inquiries on Ubersuggest, please reach out to [email protected].

Response from UbersuggestJun 9, 2023

Hi, Thank you for your review. We're sorry to hear you had a frustrating experience. We really appreciate you bringing this issue forward. We understand the reason you're reaching out is not the best, but we do appreciate you expressing your feelings. We recently deployed a new version of the tool and the SD score algorithm has been improved. This means that we are now showing a more accurate score. To address this, we implemented a logic that allows users to update/refresh the SD metric by clicking on a button specific to each keyword or by selecting multiple keywords and updating them in bulk. When a user updates the SD metric, it should reflect the most recent data available. It is also important to observe that we are gradually updating the SD value, organically, across all reports. Having the option to refresh metrics is just an extra tool to give our users more autonomy. In addition, Ubersuggest is one of the few, if not the only one, that offers so much value for one fee, which is the lifetime product. We reserve the right, which is stated in our terms to evolve our offers as we feel is the best for the different stakeholders involved. Nevertheless, you will never get less than what you paid. We appreciate you taking the time to leave your feedback. If you require any further assistance or if you have further inquiries on Ubersuggest, please reach out to [email protected].

Response from UbersuggestMay 26, 2023

Hi Dax, Your review made our day! We hope you continue to enjoy your experience with Ubersuggest. Don't forget to check out the new AI Writer 2.0! And if you need anything, you can always reach us at [email protected]. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestMay 26, 2023

Hi Dov, Thank you for bringing this issue to our attention. We’re very sorry about this frustrating experience. Please accept our apologies but we tried checking in our email channel and can't seem to find any ticket related to the Bengali language inquiry. In order to resolve this as soon as possible, you can reach us via chat during business hours Monday through Friday, when accessing the tool. The “Support” icon is located on the bottom left side of the tool. Our team will be sure to work with you and improve your experience :) We'll be looking forward to hearing from you. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestMay 12, 2023

Hi Axelle, Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We appreciate you for going out of your way to help us improve the experience of our users with Ubersuggest. As a matter of fact, the data discrepancy you observed is absolutely normal. Each tool gets its data sets from different sources, and each tool calculates its metrics using different algorithms. Because of these factors, this kind of difference in their estimates and metrics is expected to happen. It is also important to note that Ubersuggest only supports organic traffic. If you observe any discrepancy, the best thing to do is to double-check inside your Google Search Console/Google Analytics. We also wanted to help you clarify the issues you're experiencing so if you can kindly reach us at [email protected], we'd be more than willing to help. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestApr 25, 2023

Hi Kriti, We are so grateful for your kind words. Thanks for sharing your review with the community and us. We hope you continue to enjoy your experience with Ubersuggest. Make sure to check our Chrome Extension! Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestApr 25, 2023

Hi Mike, This review made our day! Thank you so much for taking the time to write it! We are sure you've experienced how much we've improved since the beginning. There is more to come! Don't forget to check out Neil's incredible courses, https://neilpatel.com/training/. And if you need anything, you can always reach us at [email protected].

Response from UbersuggestApr 10, 2023

Hi Matthew, Thank you for bringing this issue to our attention. We’re very sorry about this frustrating experience. In order to resolve this as soon as possible, you can reach us via chat during business hours Monday through Friday, when accessing the tool. The “Support” icon is located on the bottom left side of the tool. Our team will be sure to work with you and improve your experience :) If after that you still have any issues, please feel free to reach out directly to our Customer Success director Megan, at [email protected]. Thanks again, Ubersuggest Support Team [email protected]