UbersuggestReviews of ubersuggest.com

Response from UbersuggestAug 11, 2023

Hi, Thank you for bringing this issue to our attention. We’re very sorry about this frustrating experience. In order to resolve this as soon as possible, you can reach us via chat during business hours Monday through Friday, when accessing the tool. The “Support” icon is located on the bottom left side of the tool. Our team will be sure to work with you and improve your experience :) If after that you still have any issues, please feel free to reach out directly to our Customer Success Manager at [email protected]. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestSep 1, 2023

Dear gs, Thank you so much for your thoughtful review! We're delighted to hear that you find Ubersuggest to be a valuable asset in your SEO toolbox. Our aim has always been to provide users with comprehensive tools, like the connection to Google Search Console and Google Analytics, to ensure a holistic SEO experience. We're especially thrilled that you appreciate our AI Writer for content creation. Your feedback encourages us to keep improving and ensuring that our tools remain competitive and beneficial for users like you. Thank you for choosing Ubersuggest to enhance your online presence! Warm regards, The Ubersuggest Team

Response from UbersuggestSep 1, 2023

Dear Maria, Thank you for your encouraging words! We're thrilled to hear that you've found value in using Ubersuggest for your SEO journey. Neil's videos are indeed a treasure trove of information, and we're glad to know they've been instrumental in your learning process. Your recommendation means a lot to us. Our goal is to help users, both new and experienced, in creating content that truly makes an impact. Here's to your continued success in ranking and content creation! Warm regards, The Ubersuggest Team

Response from UbersuggestJul 18, 2023

Hi Johnson, Thank you for bringing this issue to our attention. We’re very sorry about this frustrating experience. We are including new features and constantly making improvements in Ubersuggest and it is a sensitive trade-off we need to make sometimes. In this case, as we've done in the past, we tend to prioritize the quality of the information we provide. In a way, the update on the Search Difficulty and other algorithms had to happen. To clarify, we are slowly updating SD metrics across all reports. Given how it will take some time to fully update all keywords from our database, you will see keywords with a default last update of 3 months. As more users update metrics for specific keywords manually, at the same time as our system works on updating keywords too, you should see updates in that Last Update status. We are using the status "Last Update: 3 Months" for keywords that haven't received the adjustment on SD, which also includes Page Authority in its formula. Given how we included Page Authority in the SEO Difficulty metric this month, it will take some time to fully update the complete keyword database. For this reason, the option to refresh metrics was added. As we speak, the updates to the SD value are happening, either by system update or by other users refreshing the SD metric. This will happen gradually. We appreciate you taking the time to leave your feedback and we apologize if this has caused you any inconvenience. If you require any further assistance or if you have further inquiries on Ubersuggest, please reach out to [email protected]. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestJul 18, 2023

Hi Patrick, Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We checked with Customer Support and tried to find your name but they couldn't find any email enquiry on the records. In order to resolve this as soon as possible, you can reach us via chat during business hours Monday through Friday, when accessing the tool. The “Support” icon is located on the bottom left side of the tool. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable and we sincerely apologize for any inconvenience this may have caused you. Please, if you need anything, we are here for you. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestJul 7, 2023

Hi Carole, We are so grateful for your feedback! We hope you continue to enjoy your experience with Ubersuggest. And don’t forget to check our new AI Writer! If you need anything, you can always reach us at [email protected]. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestJul 7, 2023

Hi Ben, We're glad to hear that you're loving the AI Writer! Stay tuned, there’s much more to come! And if you need anything, you can always reach us at [email protected]. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestJun 23, 2023

Hi John, Thanks for the awesome review about Ubersuggest! This type of reviews keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience! If you need anything, you can always reach us at [email protected]. Thanks again, Ubersuggest Support Team [email protected]