UbersuggestReviews of ubersuggest.com

Due to changes in my work responsibilities, I stopped using Ubersuggest two years ago. Now I needed the service again. Since I had been happy with it in the past, I was considering purchasing a lifetime membership this time. I’m extremely glad I didn’t. When I left Ubersuggest two years ago, it was an affordable and useful platform where I could easily analyze backlinks and keywords. Today, it feels more like a sales platform whose main purpose is to get me to upgrade my membership or purchase additional AI services that I simply don’t need. The features I actually need, such as backlink analysis, don’t work properly. The tool displays errors, fails to load the data, or shows nothing at all. After two hours of trying, I gave up. This is no longer a service for me. I have cancelled my subscription and am requesting a full refund of the amount I paid for the one-month subscription. I’m walking out the door, and I won’t be coming back. Avoid this platform.

It used to be a great tool. I have a lifetime plan and have been using it for many years. I genuinely found it very practical, fast, and easy to use. Now, 50% (or more) of what you see on the screen is advertising designed to get you to buy their add-on. Practically everywhere you click, you’re met with an ad promoting it. It’s really frustrating that the available workspace has become so limited, making tasks that used to be simple much more difficult to complete.

Amazing tool, got lifetime deal

Price is ok. Platform fairly easy to navigate. BUT data is often incorrect and doesn't match what's actually in Google SERPS, or GSC (Search console), and other tools like SEMRush, Moz, Ahrefs. When you try and report any kind of issue to their support, they ask you to endlessly troubleshoot (with proof) on your end, rather than their support actually doing the work to investigate the issue. Either complete laziness, ignorance, or incompetence - issues generally don't get resolved.

I purchased Ubersuggest Lifetime for nearly $1,000, and I honestly regret that decision. The tool is clunky, SEO data is often significantly different from Google Search Console or DataForSEO, and other tools and many features are locked behind additional paywalls, and managing multiple clients is unnecessarily complicated. Site audits frequently flag issues that aren't actually errors, negatively affecting the overall site score. However, my biggest disappointment is the aggressive FOMO-based marketing. I purchased the package because of repeated warnings about an upcoming price increase that never actually happened. Had I known there was no real urgency, I would have taken my time to test the software on lower plan, read reviews, and evaluate whether it was worth the investment. I feel misled by the marketing tactics. I spent nearly $1,000 on software I barely use. I genuinely regret this purchase. In my opinion, Ubersuggest feels more like a money-making machine designed to monetize Neil Patel's massive audience than a genuinely useful SEO tool. After spending nearly $1,000, I expected a professional, reliable tool that would actually help me improve my SEO performance. Instead, I've been left with frustration, questionable recommendations, and the feeling that marketing AI hype and upselling are a much bigger priority than delivering real value to customers.

The support is very responsive and effective Thank you !

I needed a backlink checker because I have to analyze the backlinks of many domains. Therefore I bought an Ubersuggest lifetime license just because of the backlinks overview function. Since the redesign of Ubersuggest, the backlinks overview function shows the identical backlinks of the previous domain or no data. This issue often occurs after analyzing 3 domains. I have reported this bug at least 5 times. I get the identical email everytime I report the issue with the backlinks overview function. And no, my browser cache doesn't cause the issue because the issue occurs in 3 different browsers (Firefox, Chrome, Opera). I'm fed up with the dumb AI support.

I’m disappointed with Ubersuggest’s refund policy. I was charged for a subscription after the trial/billing period, and when I requested a refund, I was told that payments are non-refundable once the paid billing cycle begins. I understand that companies have refund policies, but I think customers should have a reasonable opportunity to request a refund when a charge was unexpected or when the subscription has barely been used. What makes this particularly frustrating is that cancelling the subscription only prevents future charges. It does not help with a charge that has already gone through. I’m hoping Ubersuggest will review my case and consider making a one-time refund exception. I believe customer support should be about more than simply pointing customers back to the terms and conditions. I would appreciate a fair resolution.