UbersuggestReviews of ubersuggest.com

Response from UbersuggestOct 22, 2026

Hi there, Thank you for being a longtime Ubersuggest user and for sharing your honest feedback. I'm glad to hear that you found the tool practical, fast, and easy to use over the years, but I'm sorry that your recent experience has been frustrating. I understand your concern about the promotional messages taking up valuable workspace, especially as a lifetime plan user. Your feedback about the frequency of these promotions and their impact on usability is important, and I'll make sure it's shared with the team. Thank you for your continued support and for helping us understand where the experience can be improved. Sincerely, Ubersuggest Team

Response from UbersuggestOct 16, 2026

Hi Adam, Thank you for sharing your feedback. I'm sorry to hear that you've had a frustrating experience with the accuracy of the data and the support you've received. I understand your concerns, and I'd like to assure you that your feedback is taken seriously. A member of our team will reach out to you to learn more about your experience and better understand the issues you've encountered. We appreciate you taking the time to share your thoughts, as your feedback helps us identify areas where we can improve. Sincerely, Ubesuggest Team

Response from UbersuggestMar 12, 2026

Hi Gregor, Thank you for sharing your feedback. We're really sorry to hear about the frustration you experienced while using the AI Visibility Tool. Your comments about the keyword suggestions, prompt functionality, and the error message are important to us, and we definitely want to look into this further. At the moment, we weren’t able to locate a request sent to us as well as the account associated with Ubersuggest. To help us investigate the issue and assist you properly, could you please send an email to [email protected] with the details of the account you used (such as the email address associated with the subscription) and any screenshots or additional information about the error message you encountered? Once we receive your email, our team will be happy to review the situation and work with you to resolve the issue. We appreciate you taking the time to share your experience and hope to assist you soon. Best regards,

Response from UbersuggestJul 16, 2025

Bonjour, Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d'apprendre que votre expérience avec Ubersuggest n'a pas répondu à vos attentes et nous vous remercions de nous donner l'occasion de répondre à vos préoccupations : 1. Opportunités SEO: La fonctionnalité « Opportunités SEO » offre aux utilisateurs un large éventail de suggestions basées sur une analyse du site, telles que des améliorations de contenu, des conseils techniques SEO ou des idées pour développer des pages existantes. Bien que toutes les suggestions ne soient pas pertinentes pour tous les sites, les utilisateurs ont la possibilité d'ignorer celles qui ne s'appliquent pas. L'objectif est de vous fournir des informations exploitables que vous pouvez prioriser en fonction de vos besoins. 2. Gestion des abonnements : Les utilisateurs peuvent résilier leur abonnement à tout moment depuis la section « Compte et facturation » sans avoir à supprimer leurs projets ou leur compte. Nous sommes désolés si ce processus n'a pas été clair ou a prêté à confusion ; nous travaillons constamment à le rendre plus transparent et convivial. 3. Valeur ajoutée de l'outil et sources de données : Comme d'autres outils SEO, Ubersuggest consolide les données de plusieurs sources, y compris les informations publiques de Google, pour offrir une plateforme tout-en-un. Bien que certains outils puissent recouper des services gratuits, notre objectif est de simplifier votre flux de travail en rassemblant tous les éléments, grâce à des analyses et des rapports basés sur l'IA. Cela dit, nous sommes conscients que notre plateforme peut ne pas convenir à tous, et vos commentaires nous aident à l'améliorer. Si vous souhaitez partager plus d'informations ou nous aider davantage, notre équipe d'assistance se fera un plaisir de vous aider. Merci encore pour votre retour sincère. Cordialement, L'équipe Ubersuggest [email protected]

Response from UbersuggestJan 24, 2025

Hi Dirk, We sincerely apologize for the inconvenience and frustration you’ve experienced with your projects. We understand how valuable your historical data is and how unexpected interruptions can be incredibly frustrating. Our team is here to help resolve this for you and explore possible solutions to recover or address the issue. We have contacted you internally to work with you to ensure everything is back on track as quickly as possible. Thank you for sharing your feedback, it helps us improve and better support our customers. The Ubersuggest Team [email protected]

Response from UbersuggestApr 8, 2024

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback und Ihre Bedenken mit uns zu teilen. Wir verstehen, wie wichtig es für Sie ist, Zugang zu aktuellen und zuverlässigen Daten für den Aufbau Ihres Shops zu haben, und wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten, die durch die jüngsten Änderungen in der Funktionalität unseres Tools entstanden sein könnten. Wir sind verpflichtet, unseren Kunden das bestmögliche Erlebnis und Wert zu bieten, was auch die Adresse von Problemen oder Bedenken beinhaltet, die auftreten können. Um Ihre spezifische Situation besser zu verstehen und mögliche Lösungen zu erkunden, möchten wir Ihren Fall persönlich analysieren. Könnten Sie uns bitte Ihre Kontaktdaten und eine für Sie günstige Zeit für einen Anruf zur Verfügung stellen? Unser Team ist bestrebt, eng mit Ihnen zusammenzuarbeiten, um Ihre Bedenken zu adressieren und einen Weg zu finden, Ihren Bedürfnissen effektiv zu begegnen. Wir schätzen Ihr Geschäft und sind darauf bedacht, sicherzustellen, dass unsere Tools Ihnen weiterhin gut dienen. Danke, dass Sie diese Angelegenheit zur unserer Aufmerksamkeit gebracht haben, und wir freuen uns darauf, bald mit Ihnen zu sprechen, um dieses Problem zu Ihrer Zufriedenheit zu lösen. Mit freundlichen Grüßen, The Ubersuggest Team [email protected]

Response from UbersuggestJul 18, 2023

Hi Patrick, Thank you for posting a review, and we're sorry to hear that your experience was not of the quality you expected. We checked with Customer Support and tried to find your name but they couldn't find any email enquiry on the records. In order to resolve this as soon as possible, you can reach us via chat during business hours Monday through Friday, when accessing the tool. The “Support” icon is located on the bottom left side of the tool. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable and we sincerely apologize for any inconvenience this may have caused you. Please, if you need anything, we are here for you. Thanks again, Ubersuggest Support Team [email protected]

Response from UbersuggestMar 18, 2021

Hi Linnea, Thank you for your review. I'm sorry to hear you had a frustrating experience. We really appreciate you bringing this issue forward. Normally, when a user cancels her account, the cancellation isn't immediately but rather at the end of the billing cycle. Also, it takes a couple of days for the system to remove data from downgraded (or canceled) accounts. Please, can you reach out to [email protected]? We will further investigate your case and make sure you get the time that you've paid for. Looking forward to your contact. Kind regards, Ubersuggest Support Team [email protected]