C. S.
BUYER BEWARE
BUYER BEWARE! This Spring I ordered 2 crepe myrtle bare root trees. Following the planting directions, I nurtured the trees for months without any signs of life. Finally, mid May I contact Ty Ty to get some guidance. Following their instructions I waited another 6 weeks before I contacted them. The trees are dead. Not one. leaf bud anywhere. I've sent pictures, scratched the trunk now they want more pictures. To be honest their insurance plan is a farce. Even if I decided to jump through the additional hoops, It wouldn't be worth it. I would NEVER buy from them again!
Response from Ty Ty NurseryJun 29, 2026
We’re sorry to hear you were disappointed with your crepe myrtle order and the Plantsurance process. After reviewing the situation, we have canceled and refunded your order today. We understand you were frustrated with the additional photo requests and appreciate you bringing your concerns to our attention. This should resolve the matter financially.


