Kenny E.
Company seems to be ready to help…
Company seems to be ready to help however when trying to do something on their website it can be difficult and frustrating

The Wellness Company is listed under Health Equipment.
The Wellness Company (twc.health) has 1,256 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Kenny E.
Company seems to be ready to help however when trying to do something on their website it can be difficult and frustrating
Kristen N.
My personal experience with medical staff was efficient. They answered all my questions effectively and clarified proper use of the meds I had ordered. I will continue to do business with them!
Response from The Wellness CompanyApr 16, 2026
Thank you for sharing your experience. We're thrilled to have exceeded your expectations. Your support is deeply appreciated. Best Regards, TWC Team
Bill W.
I've had 2 experiences. I ordered the Wellness medical kit. They charged my card 3 times for 1 kit. AMEX finally got charges reversed Second recent order was for DROPS. I did not sign up for auto ship yet monthly orders keep coming at $400 per month and I can't stop it. This product is absolutely useless and I have actually gained weight. Very difficult to connect with & non responsive. STAY AWAY !!!
Response from The Wellness CompanyApr 14, 2026
We're here to help. We'd be happy to investigate this situation for you. Please provide your order details when you're able so we can assist. Thank you. Best Regards, TWC Team
Joyce
I reached out to customer service via chat and was immediately responded to and I was contacted by email. We resolved my issue quickly, which was on my end not the company. I am very happy with my product!
Response from The Wellness CompanyApr 16, 2026
We appreciate your kind recognition. It's rewarding to know we could provide the quality service you deserve. Thank you for supporting TWC. Best Regards, TWC Team
TT
TWC is has always been helpful and courteous to me in all my orders. I am very satisfied with the TWC products I’ve ordered and received quickly. Customer service is quick to answer my questions, and, with courteous information and direction. Thank you!
Response from The Wellness CompanyApr 13, 2026
Your generous words truly motivate our team. We're so pleased you had a wonderful experience with us. Thank you for your trust. Best Regards, TWC Team
Greg M.
Since I started buying my supplements from the wellness company, I believe they’re products are way better than anything I’ve used in the past. from time to time I’ve had to use customer service to straighten out a couple of my orders, but they gladly took care of things. Any quality company is going to experience some growing pains.I will continue to buy their products!
Response from The Wellness CompanyApr 13, 2026
This means everything to us. We're delighted you had such a positive experience. Thank you for your support and confidence in TWC. Best Regards, TWC Team
Patricia M.
I had a malfunction occur with a new SMILE toothpaste pump. Customer service answered my inquiry promptly and once I had given them the details they issued a credit. Very happy with customer service.
Response from The Wellness CompanyApr 13, 2026
Thank you for taking the time to share this. We're thrilled you're satisfied with our service. Your trust in TWC means everything. Best Regards, TWC Team
Penelope S.
I was very pleased with the products, the availability, the service and the shipping. I interacted with customer service as well and they assisted me with my issue. The issue was on my end and not theirs.
Response from The Wellness CompanyApr 13, 2026
Thank you so much for sharing your experience. We're thrilled that we could meet your expectations. Your support is greatly valued. Best Regards, TWC Team