The Wellness CompanyReviews of twc.health

Products are top of the line! Very effective and trusted. Highly recommended by several frontline doctors. Customer service was quickly responsive and thorough with guidance and explanation of products. The best alternative healthcare!

2nd order...still not here. They use Amazon logistics which is horrible. Customer service is horrible too.

I received a medical emergency kit about a year ago, but did not consider using it for the ivermectin until about six months ago. The bottle had been tampered with, and I was short several tablets, with some tablet debris included. Customer Support told me not to use the ivermectin, and would not replace the bottle, claiming too much time had gone by since purchase. They did not recommend a check any of the bottles in the kit for problems, though I did and found none. I was speaking to a foreign born individual and asked where he was. His response was simply that the company outsourced. I find this all outrageous.

The process of ordering and then speaking with a doctor went well. After that I didn't hear from the company for 3 weeks. I finally sent an email and lo and behold my order showed up 2 days later. I like this product very much but the company communications with their Customers has to Improve.

They take for ever for refund no customer service at all and they charge you first before approving the product horrible company buyer beware you might get ripped off

I thought I could trust this company based off Fox News advertising it, Go with your gut and research it first!!! Read the reviews!!!

What a great company. I asked a question yesterday and received an answer within about an hour. My husband and I have purchased multiple items from them for several years now and they never disappoint.

I ordered Metformin from the TWC, supposedly I had a virtual appointment with a doctor I never talked to. I received and emailed confirmation for my fake appointment and call. I only submitted a questionnaire and they approved my medicine with that alone. Then, the nightmare started: No way of tracking your order, and showed pending delivery for weeks, until I called and the lady told me it was delivered 10 days from the day of my call. I never received the medicine and had to check with USPS which they could not find it due to the length of the delivery. TWC made me to go get a police report for the issue and I did, The police told me this company should be sending this medicine with signature require or something to proof delivery, plus I paid for shipping but they want to make money out of that as well. They took a month to go through that and now the second shipment, no tracking again, I emailed this people daily trying to get a tracking and a few days ago they sent me th tracking number, and the result was DELIVERED A WEEK AGO, so guess what! yup no item, and go back to the police to file a report for it again. They won't even give me a full refund after putting me through this hell! very unorganized and they dont seem like a scammy company knowing the doctors that are behind it. But they have the WORSE CUSTOMER SERVICE