The Wellness CompanyReviews of twc.health

It took over a month to receive my order. They shorted me 5 capsules. I ordered 90 and counted 85. Waiting to hear back from support. If they make this right, I’ll update my review.

Janina and the team at The Wellness Company provided excellent and timely resolution to my issue. They were persistent to uncover the cause and then to correct it. Thank you very much, TWC!!!

We ordered a parasite cleanse for my wife. The process for getting the product shipped took forever and felt like if we hadn't been on top of them it would not have been shipped. When it was shipped it was shipped to the wrong address. It was an old address we lived at 12 years ago. The computer on which the order was placed did not autofill the form. Our current address was given. When UPS confirmed it was delivered to the old address we called The Wellness company. Not our problem was their reply. UPS was unable to do anything so we are out $510. Do NOT use this company. The image portrayed on the commercials doesn't match reality. Terrible customer service. I wish I could be telling a different story of how the company simply worked with us and sent another one even at a reduced price. The point is to build an ongoing relationship using their products. Stay away from them!

Pathetic. Slow. One month later, still waiting. If you call, it's a clown show. Shop anywhere but here, despite zero hedge ads. ZH, pull your heads out!

This company is a fraud. Please read reviews. I ordered and canceled the same day. These people told me I couldn't canceled they had to. And charged my account. I did a dispute with my bank and they told me in order to get my money back I had to cancel my dispute. And the money will be in my account the same day i do. Well I did haven't seen the money yet. We'll be disputing again if the money is not in my account by Friday. Thank God I saved all the emails.

I ordered a Medical Emergency Kit on May 8th. It is now June 11th and I still have not received it. I sent an email and was told that I needed to fill out the medical form request, which I had. It was approved by an M.D. on May 11th. I have continued to send emails, and have received very nonspecific answers, which I believe to be an AI bot. I'm very disappointed with this company, and will not use it again.

I placed an order on April 7. It is now June 10 every time I’ve contacted them. They told me the prescription was at pharmacy and that I couldn’t be refunded because it was already at pharmacy. Today I was told it wasn’t at pharmacy and there was a holdup because of a form. I have never been told anything about that before now and have contacted them at least four times. I’ve asked for a full refund which they’re not willing to do and still I’m getting the runaround. I thought this is a reputable company and that I could count on them communicate in an appropriate way, but I guess I was wrong.

Forget the replenishment by the time you fool with that you can see your Doctor the only relief I found in their meds was for diarrhea the rest did nothing I guess it speaks for itself