The Wellness CompanyThe Wellness Company is listed under Health Equipment.
The Wellness Company (twc.health) has 1,256 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Lily
STAY AWAY! I filed a complaint with the Better Business Bureau. This company will lie to you and tell you your product is being shipped and it is not. They take your money fast and deliver nothing. Don't even try to call because they do not pick up the phone and they want you to email customer support but they don't answer back. I am waiting for a refund and was told they are unable to process a refund because they are understaffed. UNETHICAL COMPANY!!!
Richard G.
Requested information on behalf of a Hospital. Was informed the only way we could get the requested information was if we purchased the product. Very unprofessional and not helpful to our patients
Response from The Wellness CompanyJul 21, 2025
Thank you for your feedback. We hope this message finds you well. We sincerely appreciate the opportunity to provide clarification regarding your most recent order from The Wellness Company (TWC). Our customer support team is unable to provide medical advice. If you have any questions regarding this matter, please schedule an appointment with one of our providers. They will be happy to address your medical needs and concerns appropriately. We appreciate your understanding and are here to assist you with scheduling or any other non-medical inquiries you may have. Thank you for bringing this to our attention. Best Regards, TWC Team
Kim H.
First of all answer the phone. Disconnects after ringing. Great idea bad customer service. I keep getting messages to complete on line health intake but message says it already complete.
Bert
This “health/wellness company” is a sham and a scam. The front men who purport to be caring physicians should, in fact, be investigated by the FDA and FBI as frauds and their respective medical boards should sanction them or cancel their licensing to practice altogether. This Emergency Kit is contrary to every ethical precept in medicine and is directly antithetical to the oath to “first, do no harm”. They seem to completely disregard professional recommendations regarding antibiotic stewardship, choosing to supply a myriad of antibiotics to improper use by untrained lay people with no medical training or experience.
Kathy W.
I value this company greatly! We purchased the Spike Support for my Husband. He suffered from Covid-19 long after he had it. He was forced to take the Vaccine in order to keep his job. He was allergic to it and developed myocarditis. He was out of work for 11 months because of it. Spike Support has helped him to go back to work and feel better.
Response from The Wellness CompanyJul 21, 2025
We're absolutely glowing after reading your wonderful review! Thank you so much for sharing your positive experience with us. Knowing that we've made a difference for you is the greatest reward we could ask for. We're deeply grateful for your business and for taking the time to brighten our day with your kind words! Best Regards, TWC Team
Fran E.
There’s no way to find out the policy if a drug in the wellness kit expires prior to needing it. And from what I’ve read here, pretty sure I know the answer. I expected better of you, Greg Gutfeld!
Response from The Wellness CompanyJun 23, 2025
We hope this message finds you well. We sincerely appreciate the opportunity to offer clarification regarding your most recent order from The Wellness Company (TWC). As mentioned in our refund policy "The shelf life of compounded medications like Ivermectin is typically 6 months due to USP 795 regulations. Expiration dates are assigned based on stability studies, not the actual expiration date. Proper storage in a cool, dry, and airtight environment can help optimize shelf life. Always consult your healthcare provider for specific storage recommendations." Here is a link to our refund policy Refund policy – https://www.twc.health/policies/refund-policy We genuinely value you and are sorry for any misunderstanding regarding our refund policy. If you need any further assistance or have any concerns, please don't hesitate to reach out to our dedicated customer support team. We are more than happy to assist you and provide any information you may need about our products and policies. Thank you for bringing this matter to our attention and allowing us the chance to provide clarification.
lord B.
Quack Quack Quack. Medical disinformation at it's best. Grifters.
Response from The Wellness CompanyJul 3, 2025
We hope this message finds you well. We sincerely regret that your experience did not meet your expectations. We value your feedback and would be happy to investigate this matter further. When you have a moment, could you please reach out to our support team at [email protected] so we can better understand your concerns and work toward a resolution? Thank you for bringing this to our attention, and we look forward to hearing from you soon
Kevin F.
From the moment I walked through the virtual front door, I felt welcomed and supported. I was looking for an alternative to a traditional brick and mortal doctors office that seems to have changed from "how can we help you?" to "what drugs and medicine can we prescribe and put you for the rest of your life?" In early November 2024, I started off with ordering the Medical Emergency Kit and started utilizing the supplements to detox from the covid shot. I have started feeling much better with clearer thought, less brain fog, and more energy. I am excited that I found this company and am utilizing their program as my primary means for my healthcare and maintenance. I have read some of the other reviews that were low ranked and I can honestly say that I have not had any issues with ordering, delivery, or customer service and support. I highly recommend The Wellness Center. It’s been a game-changer for me! I look forward to many years of working with them to support me and my health.
Response from The Wellness CompanyJun 23, 2025
Thank you so much! We truly appreciate your continuous support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do!! Warm Regards, TWC Team
