Just call me S.
Breeding place for scams
Turbotenant is fine but the real problem with them is they don't screen for scamming. There are landlords who post listings, collect application fees, and then delete the listing a few days later. This happened to me, and I'm a broke college student. $55 is a lot of money for me. Plus their support is absolute trash. They online phone line is an automated message that tells you to contact your landlord. If you are applying for rentals use a safer application such as apartments.com.
Response from TurboTenantFeb 26, 2025
Thank you for sharing your experience, and we are sorry to hear about the situation you’ve encountered. TurboTenant works hard to provide a safe and secure platform. That said, we do have a fraud team in place to address issues like this. If you feel that a listing was fraudulent, we encourage you to report it directly so we can investigate. As for the application fee, we’d be happy to help you request a refund. Please fill out the Refund Request form here: https://www.turbotenant.com/refund-request/ We appreciate your feedback, and we’re continually looking for ways to improve our services and support.