TurboTenantReviews of turbotenant.com

A remarkably simple, streamlined and elegantly efficient means to market and manage rental properties, whether multifamily or single family residential. Truly exceptional.

Very easy to get applicants to apply and then have background, references, etc checked and stay on top of the communication.

this company provides great results for possible roommates and tenants and I have had lots of success with this web site

TurboTenant is easy to use, affordable and it keeps everyone on the same page.

I've used TurboTenant since 2025 and have generally been satisfied with the platform, but I recently experienced an issue that every landlord should be aware of. I turned over one of my rental properties and the incoming ACH payment for the first month's rent and security deposit exceeded $10,000. The tenant completed TurboTenant's screening process, signed the lease, and submitted payment through the platform. The ACH payment was successfully withdrawn from the tenant's bank account and settled. However, TurboTenant then held the funds for approximately 9 days before releasing them to my linked bank account. This was particularly frustrating because I pay for TurboTenant's Premium service, including expedited ACH processing. As landlords know, timing matters. Many of us need confirmation that funds have been received before countersigning a lease, turning over possession of a property, paying contractors, or making mortgage payments. A lengthy hold can create unnecessary financial and operational challenges. If TurboTenant was concerned about fraud, there were better ways to handle the situation. They could have disclosed upfront that payments exceeding a certain amount may be subject to extended review, notified both parties before accepting the transaction, requested additional verification, or provided a clear explanation and expected release date. Instead, the payment was accepted, the tenant's account was debited, and the landlord was left waiting more than a week for access to funds without meaningful advance notice. Fraud prevention is important, and reasonable verification procedures are understandable. What is not reasonable is withholding funds after they have been collected without clearly disclosing the possibility of a prolonged hold before the transaction occurs. A simple notice such as, "Payments exceeding $10,000 may be held for up to 10 business days for verification purposes," would allow landlords and tenants to plan accordingly and avoid surprises. My advice to fellow landlords: if a rent and security deposit payment will exceed $10,000, consider requesting a cashier's check, wire transfer, or a direct ACH transfer to your bank. Do not assume that paying for expedited ACH processing means large transactions will be available immediately. Learn from my experience and plan ahead. A delayed payment can create real problems, and in the wrong circumstances, it could even jeopardize a lease transaction.

Your rental platform is user-friendly, reliable, and effective. I have been recommending your company for years since first using your tenant screening and marketing services, and I continue to be impressed with the value you provide.

As a busy Investment Manager I am so thankful for Turbo Tenant! I’ve been in multi-family for many years and have used all the major platforms for accounting such as Yardi, Real Page, Entrada, etc. To have a similar platform available that provides my residents the online payments and e-signature capabilities without having to spend thousands of dollars and sign a contract to use the software is so amazing! My residents love the app and the ease this system has brought to our working relationships! There are some things that could be better such as being able to archive chats from inquiries and export chats to save in print file for past residents but I constantly see Turbo making updates and adding features. I love that you are listening to your users! I also love that reporting keeps getting better! Your year end and GL reports are awesome and have made our taxes easy to file. Thank you turbo tenant! I am a fan! ❤️

Very robust and user friendly! I was using Rentler.com and had a great experience with them, so TurboTenant had big shoes to fill. Turns out hey have not only delivered but have even more features & capabilities than I had before! I'm a happy camper and would highly reccomend TurboTenant :) A+