TurboTenantReviews of turbotenant.com

Insane business practice. Apply for a house and never get a response from the landlord. Turbo collects $55 per applicant and that’s it. The landlord can never respond or make a decision on your application and keep the money. Try reaching out to the landlord with the given phone number and its won’t dial through. Seems like Turbo is allowing fake listings and pocketing the application fees.

Has been a great experience from the start. Especially customer service. My direct phone calls to the help center are always friendly and informative. They have even. Helped me to work around a couple of tasks that would have taken me twice as long on my own. Software is always evolving, and they help to keep that all on a budget for the landlords. Definitely would suggest to anyone managing their own properties.

The volume of information is helpful.

TurboTenant has made being a landlord peaceful. I don't have to worry about guessing when something is due or needed. It all populates without the stressors.

Incredibly easy to use! Guides you step by step and makes this stress free, especially for first time landlords.

I have always paid my rent on time or early. My landlord signed up for us to pay through this app and this was the first month doing so (July 2026). I had already set it up prior to rent being due. I added my debit card and my bank account. When my rent bill came in I went to pay and noticed there was a $73 fee for using my debit card and no fee for my bank account so I backed out and went to pay through my bank account. It kept saying “insufficient funds” even though there was more than enough funds. So I did what I know to do and that was to delete my bank information and then re-add it. I then went back to the payment page and it still said “insufficient funds” and somehow in the process of figuring out what in the world was going on I got a message that said thank you for your payment and it charged my debit card my rent plus $73 so I immediately and frantically went looking for a cancel button. There is no cancel button and the AI generated response to any email that I sent said that “There are no refunds on anything. Sorry about your luck. If you want us to help you set up your bank account we will.” I didn’t need help setting up my bank account. I needed my bank account to work on that app. I would rather go get a book of checks and take a check to my landlord every single month over using this app ever again. It can’t be much better for landlords And property managers either. The way I see it my experience paired with so many other people‘s experience with getting scammed out of application fees and what not I don’t think this business is worth using.

I would highly recommend TurboTenant to all those people who are looking for great tool to get them started and working on renting out their properties. It’s been very helpful for us! Thank you!

Turbo Tenant makes a landlord operate in a more professional way. Also, the tenant portal gives a landlord an efficient way to collect rent.