Hydromancer
Their products are absolutely TRASH
Their products are absolutely industrial garbage. They are of the worst quality you can imagine. I got one motor problem from another ever since I started riding it. So Whatever you do, STAY AWAY FROM TURBOANT!
Response from TurboAntMay 13, 2025
Dear customer, We’re truly sorry to hear about the frustrations you’ve faced with your scooter. This is not the experience we want for any of our customers. While our motors are designed to last 1-3 years under normal use, we understand that external factors like improper installation, frequent impacts, or riding in heavy rain can sometimes lead to premature issues. To make this right, we’d like to offer you a free replacement motor if your unit is still under warranty. Could you please share your order number so we can verify the coverage and arrange this quickly? Our team is also ready to provide installation guidance or troubleshoot further if needed. Your feedback is invaluable to us, and we’re committed to improving. We will forward your case to our quality control team for investigation. Please contact us at [email protected] with your details, and we’ll prioritize your solution. Best regards,