Reese O.
I’m glad it’s been helpful to you
I’m glad it’s been helpful to you

TurboAnt is a fast-growing manufacturer of personal mobility tools such as electric scooters and electric bikes. It has been dedicating to bringing products that are able to deliver best-in-class performance and meet top quality standards with uncompromising service.
TurboAnt (turboant.com) has 305 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingExtreme Sports · Huntington Beach, California
Excellent

Extreme Sports · Santa Cruz, California
Excellent

Extreme Sports · Santa Cruz, California
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Extreme Sports · Martinsville, Virginia
Excellent
305 approved reviews, newest moderated first
Reese O.
I’m glad it’s been helpful to you
William L.
The M10Pro is a game-changer for my daily commute. It's fast, efficient, and surprisingly comfortable to ride. The battery life is impressive and it charges quickly. The scooter handles well, even on rougher surfaces. The build quality is excellent and it feels very durable. Overall, I'm extremely satisfied with my purchase.
Michael G R.
I've been using the TurboAnt X7 Max for a few weeks now and I'm thoroughly impressed. The scooter is absolutely sturdy, reliable, and has a great range. The folding mechanism is easy to use and makes it convenient for commuting. The speed and power are more than sufficient for my daily needs. I would highly recommend this scooter to anyone looking for a high-quality, durable electric scooter.
Joel
These folks cannot take responsibilty for their claims. The scooter's batteries are weak and they won't replace them. The scooter barely goes 20 miles before needing a charge. I was expecting more since they claim 50 miles per charge. Since there are 2 batteries you would think it would go farther. I'm only 125 lbs and I drive on flat terrain Two trips of 3.8 miles on flat terrain and the batteries are more than halfway drained 3 bars left. They keep leading me on and making me jump through hoops like buying a multimeter to test the batteries which I did but the instructions were not correct. Also the wires were too difficult to reach. Then they tell me that the last four bars on the screen last the longest when this was not the case at all. They also told me to drain the battery the whole way down when in the manual it EXPLICITLY states that doing that ruins the battery completely and will not be under warranty. They keep deferring me to management and their response is always to jump through some hoop putting the blame on me. They sold me a lemon and won't take responsibility There claims of 50 miles per charge are way off base. It is simply not true. Not even close. I want to return it but they refuse to respond to my emails.
Response from TurboAntAug 27, 2024
Hello Joel, We're truly sorry to hear about the issues you're experiencing with your scooter and the service you've received. We take your feedback very seriously and we want to make sure we address your concerns properly. Firstly, I want to clarify that the range of the scooter can vary depending on several factors such as rider weight, terrain, speed, and temperature. However, I understand that the range you're experiencing is significantly less than expected, and we have already conveyed the issues you raised to our technical team. We highly value your satisfaction, and our customer support team has already provided a better solution for you. Please check your email for further details. I apologize for any confusion or frustration caused by our previous instructions. We sometimes ask customers to perform certain tests to help us diagnose potential issues, but we understand that this can be inconvenient. Again, I apologize for the inconvenience and frustration this has caused. We appreciate your patience as we work to resolve this issue.
Consumer N.
Great customer service: terrific communication, they are knowledgeable and quick to resolve issues. This is the 2nd electric scooter we've bought from them and we wouldn't look anywhere else.
Response from TurboAntAug 9, 2024
Hello dear customer, We're thrilled to hear that you've had positive experiences with our customer service and that you've chosen TurboAnt for your electric scooter needs. We strive to provide our customers with efficient, knowledgeable, and prompt service, and we're glad to hear we hit the mark for you. Thank you for your continued support. If you have any other questions or need further assistance, please don't hesitate to contact us. Best regards,
Zita C.
Très satisfaite par le service après-vente. Et par le produit. Mille mercis
Vera
My brakes and gas wire ripped so I asked the support for help and I was looking forward to get them replace soon!
Response from TurboAntAug 9, 2024
Hello Vera, I'm glad to hear that we could assist you promptly with your issue. We strive to provide efficient and effective customer service. If you have any other questions or need further assistance, please don't hesitate to contact us. Best regards,
Phil C.
New scooter had a broken throttle. Turbo ant customer service made it so easy to get/install replacement parts! Thank you!
Response from TurboAntAug 9, 2024
Hello Phil, We're glad we could assist you in resolving it! We strive to provide our customers with efficient and hassle-free support. Thank you for your kind words and for choosing TurboAnt. If you have any other questions or need further assistance, please don't hesitate to contact us. Best regards,