TurboAntReviews of turboant.com

I am a heavy rider 193 lbs and I am 57 ys so I’ll not loose weight at any point. im within this scooter’s load but I guess my weight gets in the way of its performance especially on hills. I try to ride it only on flat areas. There should be another option, like a bigger and more powerful scooter for us heavy riders.

it was a gift for someone else. We both tried the scooter he likes it a lot said it’s fast but I don’t feel a thing. I like walking! But whatever it’s not for me. But I see this company offers discounts which I missed. Feel like I was ripped off.

My x7 scooter quit working after owning for just over 6 months. I did not have a lot of use on the scooter but it just stop accelerating and there was grinding. I emailed the company and after a week of emailing pictures and videos they said it’s the controller and the warranty expired. I ordered a new controller and there are only 2 options based on the battery connection (oval and not round). I ordered the not round and they charged $15 for shipping. After a few weeks and numerous follow ups it arrived. I installed the controller and realized it was not new and it was wired backwards. I called and they blamed me for ordering the wrong part. I explained there were 2 options and I ordered the correct plug. After another couple days of emails they admitted there were different versions. They ordered one again and it’s been over a month and they’re full of excuse why it still hasn’t arrived. I also find it very suspicious that they only use “Ashley” for every email and every time I’ve called it’s been Romario on the phone. Do not purchase anything from this company! FOLLOW UP! I am now 49 emails deep and 3 months later and still can’t get the correct part. Instead of shipping the correct controller they sent a new dashboard. This doesn’t solve the incorrect wiring on the controller. They acknowledged again it was not correct and now they want to send 2 cables to try and fix the incorrect controller. They are having me dismantle the entire scooter with make shift parts instead of sending me the correct part.

Great scooter and helpful customer support.

There customer service sucks and takes forever to get replacement parts. Do not recommend them as they seem to not care about their customers… especially first time customers

I ordered a bike from TurboAnt and it was late a month by FedEx, however not their fault though. When it finally arrived it was damaged and missing parts including the battery charger, it's been 3 months later and I still don't have the part. After numerous emails and phone calls i was told that they would sent my parts out, however 2 months later still no parts. I've written them again this week again with no response at all. I would definitely not recommend purchasing anything from this company, they don't care about their customers and they have the worst customer service I've ever seen in my life. I paid for my bike 3 months ago and it sits in the garage with a dead battery, absolutely useless to me.

I think the bike should come with a rack or basket and customers should not pay extra for it. Or there can be an option to get one. Also I do think it’s a little expensive without the discount. That’s my only issues. Everything else is just fine. Cant wait to go places. Now running errands for wife gets fun.

I've had the X7 when it was first introduced to the market and enjoyed it a lot. Since then, I've gotten my hands on the X7 Pro which is a solid entry-level electric scooter and a better alternative for me than public transport. Support has been excellent and I've had very few technical problems with my unit. It's not as fast as some of the premium scooters out there but at the price point you can't go wrong.