ShedReviews of tryshed.com

I’m only doing 4-stars for now because I just started with this company but everything seems great so far, Mike was really nice and offered to answer any questions I had and provided me with any resources I might need. Other than that, the price is great, the process for the medication was really easy, and my provider answered any and all questions that I had.

Michael was very theral and explained everything very well .

Mike was very supportive and was quickly able to answer my questions with great detail.

There was a time when I spoke highly of TryShed, formerly known as ShedRx. Communication was prompt, shipments arrived on time, and I received proactive text updates. Unfortunately, there has been a significant and concerning decline in service. The last medication shipment I received was in October. Despite this, I was charged for November and December without receiving any medication and without missing appointments or being advised that follow-up was required. From March through May, I was charged on the 29th of each month. During a period of financial hardship, your company contacted me to ask whether the 16th would be a better billing date. I agreed, and from June through October I was charged consistently on the 16th. In November, I was charged on the 13th, and in December on the 11th, without explanation. Later, upon seeing that the Wegovy pen was advertised at $99, I requested to switch. I was charged $99 on December 30, without any disclosure that this amount represented only TryShed’s portion and that an additional payment of approximately $350 to a separate company would be required. Once I discovered this, I immediately contacted your team requesting refunds for the months I was charged but did not receive medication, as well as the $99 charge so I could return to my previous plan. I was told refunds were against policy, despite this not aligning with the information stated in your Help section, but that my account could be credited for the two missed months and the $99, provided I scheduled an appointment. I did so. During that appointment, I clearly explained the situation to the physician Dr. Patel; however, my chart was never updated. In fact, I later received a message stating I had missed the appointment while I was actively attending it face to face. Due to these ongoing issues, I have since canceled my membership. The rapid decline in service, lack of accountability, billing inconsistencies, and overall customer experience are deeply troubling. What is most concerning is the pattern of charging patients without delivering medication or providing clear, transparent communication. These practices raise serious ethical concerns. At this point, I have been unable to reach a fair resolution despite having documentation to support every statement above. As a result, I am considering escalating this matter to all appropriate platforms and oversight entities in hopes that reason and accountability can still prevail.

Tyler from Shed is really great and helpful. Very spirited individual. Seems like a great company so far.

Mike was extremely helpful in explaining how Try Shed works and how I have customer service at my fingertips!!! Thanks Mike

Tyler from SHED was hands down so sweet!! He made directions and instructions clear. Ensured I understood everything he was telling me and made me feel apart of the family! So glad I chose SHED!!

Mike has been very helpful! He’s been kind and very supportive.