ShedReviews of tryshed.com

Tyler was very helpful and kind.

The customer service was very responsive and answered all my questions. I dealt with Hamza A and they did a great job!

Hello I’m writing my review because Charlie’s was great she explained everything and made me feel comfortable talking to her her attitude was excellent and I’m thankful for her conversation.

I have been a member since ShedRX. I did not have problems until the became TryShed. I have 29 billings for meds. I got TEN! Each time I notice an issue I try to contact to get a resolution. I get total run around. First Bot, then email, then phone calls with AI, then phone calls with "human teammates". I am told that supervisor will look into it but still nothing. I get responses that I failed to complete the online survey/appointment, failed to complete the 'zoom' appointment, etc. When I 're-meet' my script is changed. I am asked if I approve. I approve. Then I get told they wouldn't ship because I didn't approve. In other words, the problem must be ANYTHING but them. My latest communication included the following and I was assured that a SUPERVISOR would reach out within 24 hours. I waited 36!! "I would like to get a bigger refund/credit. I believe that 1197 for only 3 missed shipments is lacking on your part considering how much Ive spent for UNSHIPPED meds. As I stated I have spent 8831. (See listed items from my account below, FULFILLMENT indicating items received.). 1 @ 249 = 249 4 @ 399 = 1596 14 @ 499 = 6986 This is where I get the total of $8831. I will note that I have been given a credit leaving an outstanding amount for which NO MEDS were received of $7634, Therefore I would like to get refunded the amount of $7634." Restarted process today. Also began a BBB complaint and am looking for a lawyer. DO NOT DO THIS PROGRAM

Cali was exceptional. She not only helped with the questions I had, but went above and beyond to dig into my account and fix a few things.

Just spoke with Tyler who provided the initial welcome call. He was very pleasant and assured me I’d be supported during this process. He provided valuable information and was willing to answer any questions I had. Thank you Tyler!

Jamila she was very nice and very helpful. I didn’t realize how good this plan is and how helpful they are when it comes to answering your questions thank you so much for your help

EVERY TIME I NEED HELP NO MATTER THE QUESTION THE SUPPORT TEAM IS VERY RESPONSIVE AND GETS THE ANSWERS I NEED.