Andreiana S.
Good customer service
Good customer service
Response from ShedSep 30, 2025
Thank you for sharing your positive experience with our Member Success Team! We're here for you. Keep going!

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Andreiana S.
Good customer service
Response from ShedSep 30, 2025
Thank you for sharing your positive experience with our Member Success Team! We're here for you. Keep going!
John E.
So far so good, I was approved quickly and am looking forward to the medication. Losing weight at 60 has been a chore. I've read a lot of positive results about these meds, so willing to give it a try.
Response from ShedSep 29, 2025
We can't thank you enough for entrusting all of us here at Shed with your health journey! We're cheering you on. We can't wait to hear of all the amazing success that awaits!
Tonya W.
Great customer service.
Response from ShedSep 29, 2025
The Shed Team is dedicated to offering the best member success experience around! Thank you for sharing. We're here for you!
Cynthia M.
Great experience super helpful and available for any questions and support
Response from ShedSep 29, 2025
Thank you for taking the time to share your thoughts! We are here to make your health journey both successful and seamless. Keep thriving!
Rachael P.
UPDATE: 10/6/25- no resolution. I was also told by Cambryn that Shed can have any pharmacy fill a refill regardless of what PROFESSIONAL RECCOMENDATIONS have been GIVEN BY THEIR PROVIDERS. SO, if their Doctor notes your file not to have a specific pharmacy fill due to health issues with the patient, that means NOTHING. They do as they please and have no concern for the patients wellbeing. That is grossly unethical and negligent for the patients. RUN - DO NOT USE THIS COMPANY! I’ve been a loyal customer for over two years and am deeply disappointed in how my account has been handled in the last 6ish months. Despite multiple documented requests to have my prescriptions filled by another pharmacy, I continue to receive medication from WP Pharma Labs — a pharmacy my provider specifically advised against and which lacks proper accreditation. Since Shed made the switch to have WP Pharma fill prescriptions, the medication seems to lack effectiveness and I actually gained 10+ lbs back without changing my workout and diet plans. On approximately 4 separate occasions, shipments were left in 100+ degree heat for days waiting to be shipped with Fedex, compromising the medication. I reached out to customer service regarding my concerns, and they basically told me - after 3-4 days response times, and only via texts, that I shouldn't worry and it should be fine. All online sources state that the medication begins to degrade at high temps and should not be used. Despite being promised my prescription would be switched to the previous pharmacy that had no issues- Wells Pharmacy, I continued receiving shipments from WP Pharma. The most recent incident unfolded like this: had a virtual provider appt on 9/11 and the Dr. noted that he would notate my file to NOT use WP Pharma and to use Wells or another pharmacy only. Subsequently, I reached out to customer service again via text (they only text and email, there is no way to call) and they confirmed that my order would be filled through Wells, the very next day, a shipment from WP Pharma was at my door. I have yet to get a repsponse on why this occured and how it would be remedied. So, I have yet again been charged for medication I cannot use. The combination of subpar product quality, serious shipping issues, and broken promises about pharmacy transfers has eroded my trust completely. This company has failed to provide the safe, effective service I was paying for. I have formally requested a refund and cancellation of my membership, but have yet to get any response to my requests. I hope management takes this review seriously and improves their processes so other customers don’t go through the same experience.
Response from ShedSep 29, 2025
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Please contact us through the portal and request to speak with Ethan. Thank you!
Izabel C. F.
Impressed & recommend thus far. Intake process was super easy and fast. Very quick connection with customer service via text, phone AND email. Will see how well medication works and update review in 1-2months.
Response from ShedSep 29, 2025
First impressions are very important to us, we can't wait to hear all about your continued successes! Thank you for your kind words.
Jessica R.
Prices are great and it's an amazing company with awesome help
Response from ShedSep 29, 2025
We're so grateful to be apart of this amazing health journey that you are on. Keep going, we believe in you!
Marisol P.
The representative that spoke to me was very professional and prompt to ask if I had any questions.
Response from ShedSep 29, 2025
Thank you for taking the time to share your thoughts! We strive to provide all our members with top-tier customer service. Keep thriving!