Alexa S.
Amber has been so helpful!
Amber has been so helpful!! Thank you Amber!! Alexa Sanders
Response from ShedJul 6, 2026
Thank you for your kind words! We're so glad Amber was able to help. We'll be sure to share your feedback with her. 😊

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Alexa S.
Amber has been so helpful!! Thank you Amber!! Alexa Sanders
Response from ShedJul 6, 2026
Thank you for your kind words! We're so glad Amber was able to help. We'll be sure to share your feedback with her. 😊
Julie
Customer service always answers my questions quickly. Elizabeth was extremely helpful many times. She’d company itself I would give three stars but chrome’s service I give five. I still can’t get into my acct it’s been locked for six weeks now but Elizabeth said it will get looked into
Response from ShedJul 6, 2026
Thank you for your feedback! We’re glad Elizabeth has been helpful and responsive. We’re sorry for the ongoing account access issue—our team is working to get this resolved as quickly as possible.
DYNA R P.
Hello I'm new all i can say they have a great team and Mike was really helpful and welcoming
Response from ShedJul 6, 2026
Thank you for your kind words! We're so glad Mike made you feel welcome. Welcome to Shed! 😊
annarita S.
Britney was very pleasant on the call and answered all my questions. So far the experience overall has been very positive.
Response from ShedJul 6, 2026
Thank you for your kind feedback! We're glad Britney was able to help and that your experience has been positive so far. Welcome to Shed!
Sarah L.
Jamika Was extremely helpful explaining the process to me, I have faith now that I will be successful in my weight loss journey, thankyou Jamika I appreciate
Response from ShedJul 6, 2026
Thank you for your kind feedback! We're glad Jamika was able to help and that your experience has been positive so far. Welcome to Shed!
Erin C.
Great experience with the welcome phone call! I was part of the Shed community before and I am excited to be part of the community again. The call was very informative and friendly. I look forward to my weight loss journey!
Response from ShedJun 25, 2026
Thank you for your kind words! We're excited to welcome you back to the Shed community and be part of your journey. Wishing you all the best as you get started! 😊
Kris
I had a family emergency and had to make an adjustment to my subscription and pause my account. I was having trouble accessing my profile and using the sites assistant. Whether the issue was on my side as we were traveling and not in solid service I am not sure but no matter what we did we could not find a solution. I sent an email explaining my situation and as luck would have it from a different address than I signed up with. Woops. I was very fortunate as instantly I was contacted by Amber P from Shed. She immediately after verifying my account and my info had a quick and working solution. I can tell you the relief of talking to a real person who showed compassion and more importantly solved the problem was instantaneous. Companies these days cut corners to maximize profits and use technology to replicate customer service. It some situations it works and others it doesn't. I am thankful that Amber P from Shed was there. Companies these days need more problems solvers like Amber.
Response from ShedJun 25, 2026
Thank you for sharing your experience. We're glad Amber was able to provide the support and solution you needed during a difficult time. We'll be sure to pass along your kind words to her. Wishing you and your family all the best. 💙
Renee P.
I've had to contact support on various occasions and have always had a positive experience with a resolution. Today Taylor was very attentive and resolved my issue quickly with a great positive attitude.
Response from ShedJun 25, 2026
Thank you for your kind words! We're glad Taylor was able to assist you and provide a great experience. We'll be sure to share your feedback with her. 😊