OtterReviews of tryotter.com

Today, my Uber eats could not enter the POS systems to print. I went to the first customer service, but he was completely out of touch and unprofessional. When I met the second customer service, Nikko Diaz, it only took him less than 5 minutes to help me. Solved my problem, very professional

I was in search of comprehensive tech solutions for online ordering and efficient delivery management for my restaurant. After exploring various software options, I ultimately chose Otter, and I couldn't be happier with my decision. TryOtter provided a solution that exceeded my expectations and addressed virtually all my requirements. The platform seamlessly aggregates all orders and facilitates easy communication, allowing me to respond to reviews promptly. In a market saturated with options, Otter stands out, consistently evolving and surpassing its competitors. The user-friendly interface and advanced features set Otter apart, making it a valuable asset for my business. A special mention goes to Ahnaf al-Wahed from the sales team, whose guidance during the selection process was invaluable. His expertise and professionalism made the entire experience a pleasure. I'm eagerly anticipating a continued positive collaboration with Otter and am confident in the success it will bring to my restaurant. Highly recommended!

Ryan Christopher Buluran is great helping me on several integration tasks and answers all my questions. Thank you so much!

I have written honest and very poor reviews about Otter in the past and they manage to have them taken down for a number of reasons, but as a founder of a busy pizza shop in east London and been using Otter for the last 24 months, I can tell you it is by far the worst possible integration system that we have ever encountered. For example, right now as we speak Otter has posted a menu from last summer with items we no longer have and people are ordering them. When we reach out to Otter they say the matter will take 2 weeks to fix but can’t tell us why it’s happening. Just for the record, Otter DOES NOT intergrate well with Slerp and other common third party platforms. We will be moving forward with a new provider in the new year and we honestly can’t wait. I would never recommend to use this company, it disrupts business and creates so many issues beyond belief.

I've worked with Otter for over a year, and the team, service, and system are exceptional. Managing various delivery platforms and integrations is complex, but Otter simplifies it seamlessly with outstanding service. I highly recommend this system for businesses seeking hassle-free support. Kudos to the remarkable Otter team, including Rodrigo, Julia, and Micheal.

Ryan was so helpful and knowledgeable and fixed my issues while being very friendly and patient!

I appreciate the support I received from Vina. She was confident and her attention made the solution seem easy. I greatly appreciate her professionalism.

I really appreciate how wonderful Sarah was. She helped me to solve the issue with the integration between Otter and Uber Eats. She was so patience and knowledgeable. I wish all the service industry could be able to provide this kind of service. Thanks. Best Regards, Yin