OtterServing smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.
Otter (tryotter.com) has 588 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Delhi D.
RJ helped solved my issue very responsibilly understand my problems . Thank you RJ.
Response from OtterApr 24, 2024
Hi! Thanks so much for sharing your feedback! We're glad to hear that RJ was able to solve your issues. We'll definitely give him a shout-out! Looking forward to growing our businesses together. -Alex
Ravi A.
Ryan is very helpful and knowledge full to resolve the issue and train us on things that we can do on our own , he made ne do things and sent email with details for reference , I rate him top for my exp , thanks - Ravi
Response from OtterApr 23, 2024
Hi Ravi! Thanks for the feedback! We're very glad to hear that Ryan was not only able to help you resolve your issue but also educated you with how the product works for future reference. Looking forward to growing our businesses together. Thanks! -Alex
Armando L.
Jayson Amper is AWESOME. He is on the otter support team and is the most competent person in the company.
Response from OtterApr 18, 2024
Hi Armando! Thank you so much for the feedback! Jayson Amper is definitely one of our best and we are so glad to hear that he was able to give you the support that you deserve! Looking forward to growing our businesses together! Thanks! -Alex
Amore P.
Efficient and professionnel
Response from OtterApr 15, 2024
Hi there! Thanks so much for the feedback! Looking forward to growing our businesses together! -Alex
Geshmak
Our Restaurant ran into a little bit of trouble but thankfully Vina, a customer service rep, helped us straighten everything out! She responds very quickly and is very kind. Thank again Vina!
Response from OtterApr 12, 2024
Hi there! Thank you so much for the feedback! We're so glad to hear that Vina was able to resolve your issues quickly and professionally! We'll definitely give her a shout-out! -Alex
Kaden P.
Jayson Amper was super helpful and quick in helping us out. I told him what the issue was and he fixed it within 5 minutes. Much better experience than I typically had with Otter support.
Response from OtterApr 11, 2024
Hi Kaden! Thank you so much for the feedback! We're so glad to hear that Jayson was able to go above and beyond and get your issue fixed within minutes. We'll definitely give him a shout-out. Thanks! -Alex
Fred
Great customer service in getting our problem resolved!
Response from OtterApr 10, 2024
That's awesome, Fred! We're so glad to hear that you had the support experience that you deserve! Looking forward to growing our businesses together! -Alex
Gabriel C.
They fixed the problem, thank you!
Response from OtterApr 9, 2024
Thanks for the feedback, Gabriel! We're glad to hear that our support team was able to help you with your issues. Here's to growing our businesses together! -Alex
