TrulieveReviews of trulieve.com

They are supposed to be here to help but the ridiculous wait times makes your anxiety worse. I’m so glad jungle boys opened. 45 minutes for express pick up is insane get it together Daytona!!!!

Love the products the employees are always nice and helpful. I absolutely hate that they are understaffed. I placed an order for pick up at 10am and still end up waiting 45 minutes @ 4:45 pm in store for my order. It’s suck and it’s such a shame they can’t fix this.

This establishment is so unorganized and unprofessional. Every time I come there is some issue.I’m a regular customer and today I placed my order online and checked in through waitly and was waiting to be called. They completely removed me from the list and put me at the bottom on 1 of the busiest days. This is unacceptable and I will not be shopping here anymore I will be going to another company and telling everyone that I know not to come Here terrible service.

Amy had to redo my whole order. She was professional and very patient. I like Trulieve but the delivery problems and phone problems are the reason I couldn't give it 5 stars.

All those blaaah on trulieve. People are so inpatient. That Cause confusetion. But here In Orange City, Florida. There are the Best. Love there service. Jason lozada.

The staff were Fantastic, but what Trulieve Corp is doing is unfair. Not allowing the lobby to have more chairs, so people are standing for 30min to and hr or more. Don't bring patients into the dispensary room until its their turn. Today I was "forced" to listen to a transaction not 3' from me. I heard all of what she gets, some of her aches and issues. As a patient, I do not want to sit there and listen to or have someone listen to my HIPAA protected visit.

Port Richey FL location - The last 3 times I pre-ordered before 8am. Each time I did not receive text telling me it was ready .I called at 11am was told orders take 4-6 hours because corporate cut hours and they are under staffed. Was told come in and wait they will expedite. Also every order has a missing item out of stock. The website says they will call if this happens but they never do . Poorly managed company.

I’m a disabled veteran, and trulieve used to be a saving grace for my mental health. Until I had to start going to Kissimmee East. The most horribly operated trulieve ever. I’ve been to multiple. Kissimmee East is like a drug spot you see the employees in the lobby at opening trying to get the good flower. They scheme, I’ve reached out so many times, this is a true story. After I told them I was doing research for the BBB. 2 employees followed me into a Publix. Crazy I have PTSD. They need an entire new system in Kissimmee EAST. I’ve recorded the last 6 months of transactions. 18 times they gave me the wrong flower and they tell me it happens all the time. 18 times. Smthg is horribly wrong in Kissimmee EAST!!!