TrulieveReviews of trulieve.com

Richie is the man

Horrible customer service experience at trulieve Sebastian along with every other location on the space coast. What you had to wait for an hour after you place the pickup order? I'm sorry sit down and wait your turn. You might wait an hour or more even for Express pickup Every other dispensary is much faster and equal or better quality products. For instance Vidaccann has organic products that exceed trulieve for a fraction of the price. Sorry we don't care. Go somewhere else Gnarly attitude of indifference. These people are the result of a monopoly control of an industry and they think that customers owe them something. Don't shop here go somewhere else. Go anywhere else.

Every time I go to our Trulieve in Port Charlotte Florida, Corey the general manager always takes good care of me and he explains everything very well.

There is a young lady who works n the Summerfield Fl store, that is a miserable person. She also makes customers miserable as well, with her whining and rudeness to others. When I finally had to leave her and go to a manager to help me, I could tell by the look on his face that she made his life miserable every day. Can’t understand why so many kids in their 20s feel so entitled.

TL Melbourne is where it’s at!!! Layla is the one to ask for when you get there!!! Highly educated in her craft she will help with all of your questions, and will guide you to relaxation!!! As much as we love our greenery so does Layla and the staff so don’t forget to tip!!!! Thanks again Layla for a wonderful experience with trulieve!!

Great products but horrible service. Very nice employees but extremely slow at processing anything. BE PREPARED TO WAIT OVER EXPECTED WAIT TIME. Doesn't matter what truelieve location. All is 45 minute wait. Express pick-up does not change wait. Especially since most customers are now doing express in hopes of faster.

Let me start by saying I really like Trulieve products and I visit the Port Orange dispensary. Whenever I arrive for my pick-up or express pick-up order, I am waiting at least 30 minutes before I enter the main room. When I arrive in the back room, there are only two clerks assisting people while 5-10 people are waiting outside. How about hiring some more staff??? This has been the situation for the past year. I'm in and out of the other cannabis companies dispensaries in ten minutes.

Went to trulieve orange park. Keeley was very knowledgeable and helpful. Definitely helped me get what I needed. 10/10