Mike C.
Only one staff member was taking…
Only one staff member was taking customers, and one other employee was checking people in and running back and forth between the register and the front desk. Other employees were standing around outside as a line began forming, just for a man in a kilt to finally come inside the building to actually work another register. The whole experience took almost an hour and frankly was unacceptable. Manager needs to set up any sort of structure.
Response from TrulieveOct 14, 2026
Hi Mike, Thank you for leaving feedback about your in store visit, we're sorry to hear it fell short of expectations. If you have a moment, please email us at [email protected], we'd like to investigate this further to identify what dispensary this happened at so we can ensure better experiences in the future.



