TrulieveReviews of trulieve.com

Trulieve offers pet goods deals but the wait can take a while. The bright spot at the Cape Coral dispensary has consistently been Arista at the front desk. She is very nice, professional, and extremely helpful. Thanks Arista!!!

Terrible service and rude people. They tell you it’s a 35 minute wait then when you get there 10 mins later they cancelled your spot and restocked your order. Making me wait an additional 40 minutes. Last time. All Truelieve in Pinellas County Florida are the worst. I’d rather buy from the dude on the streets. Last time for me

I went to Trulieve on 10/3/2023.I recently applied for a new MM card (which was difficult for me) I have terrible anxiety. I went to the dispensary on Lancaster Ave, Reading Pa. I was told my registration payment was due & I had to scan a bar code to finish the process, I didn't have any of my info with me, had my cell phone with me but never use it. I have never scanned a bar code before. An employee offered to help me. She ushered me into the conference room & helped me as much as she could. I had to go back home to get the info I needed & came back when I made the payment. This employees name was Jolene. I am so thankful for her patience & kindness that she showed me ! was so impressed by her that I asked another employee who she was and he said she was the new manager or new asst manager. Whatever position she has now, she has earned it. She treated me with respect & dignity. I will always be going back there. Please give Jolene the kudos she so righteously earned.

Went to the packer ave location Sunday. It was my first time ,the manager refused my 50% discount and said I was paying full price. I was told to write a customer review here to find a solution.

The Wesley Chapel location is really bad with customer service. There is a young girl that that is no help and looks like she is stoned. Dresses like a hippy not professional at all. And had no idea what the issue was so I went to another dispensary and placed my order without issue and they were very nice and it went very fast. At trulieve yo have to wait there in the lobby and they only let one person in the back at a time. They are really screwed up on their customer service. They treat you like they dont care.

Terrible customer service. I’m never going to a Trulieve again

Tru disappointment. I placed an on line order just after 10am, at 12:20pm had not heard a word from the, drove to the place checked it ( big mistake) was put at back of line and told by a snotty Ass kid that will be at least an hour wait. I split went home at 1:45 get a text you have 10 mins to get in and get your order, totally unexceptable Tru sucks should be your name. This place is a joke St Pete Tyrone Tru mess is not worth the money

i visited the location in arizona (harvest of chandler) and you guys NEVER pick up the phone (even after i was told by an employee to call and check if y’all have certain items) they also never have what the deals display. they’re always out :/ the inventory there is so garbage. they show all these great deals just to not have what they’re displaying? do better please. we all just want to get high and we can’t do that if you never have what’s advertised and if u guys aren’t picking up the phone