TrulieveReviews of trulieve.com

This place is run wrong .The wait times are ridiculous and even when u place an order and it is ready they take other people that just walked in back first to get there order. It has happened more than 6 times that I have been there and I basically changed to another store name ..the trulieve I had my bead experiences with is the one on dunlawton port orange..and it would be nice to have staff especially girl at front desk not look and act like a zombie

Not only was my order ready and packaged I got a phone call regarding this. I come down already waited 30 minutes (they told me 20) then proceeded to put me as a walk in and now telling me 30-40 more minutes. Maybe take care of your employees so there is more that 2 people working at any given time. Normally 1 person out back.

The Trulieve in Inverness Florida is usually great, even though they are understaffed. My issue is WHY are you making them open the doors to the dispensary area? This is just INVITING armed robbery, and you don't let your employees carry a firearm at work. It's scary in the waiting room thinking of that.

Absolutely awful wait times, upwards of two hours! Constant tech outages, inconsistent pos systems that don’t work reliably, excessive promo messages that led to a lawsuit and now their express checkout system is completely broken. There is systematic mismanagement at this company and I will never go to another trulieve again.

Finally! A return to great experiences at Trulieve Tyrone on Sunday and Monday. The store seemed well organized and on top of serving the customers.

I used to be a daily customer,I don't mind waiting a few minutes,but literally sitting for hour is unacceptable...even with express which is now not an option it's a shi* show.. I literally walked out today nov 12th 2023 after making a order .but the line was out door just to check in,so I went down st to cureleaf made an order before I got there which is a block away and my cigarette was still burning on concrete when I got out with my flower ., that's service...jungle boys and cure leaf customer service but trulieve to shame ..products are decent especially sale options

I would give this place a minus if I could. The demeanor of the people that helped me was kind of stand offish. My vape cartridge "Product", the liquid in the 2 Cartridges I bought was almost black. Both tasted like Old Cigarettes. And both failed halfway, the first time it happened I had it replaced (sigh it was still black the liquid) That failed halfway as well! My advice is to STAY AWAY!

I have been going to Trulieve for several years now but it has gone downhill tremendously. The wait times are over an hour and they took away express pick up so you wait very long even if you order online. When I got inside this last time, there was one person working in the back and you could tell that he was super stressed. Very short staffed and it’s not right. I love my Trulieve and I have gotten to know all of the employees from going there for so long but this is just unacceptable. Something needs to be done about this or they are going to lose ALOT of customers.