TrulieveReviews of trulieve.com

id give this crap corp a - review the corporate management sucks leaving employees stuck waiting over an hour for an express pick up after receiving a email coz they cant text anymore order ready boycott there are way too many dispensaries that provide awesome service and minimal to never a wait

I order whole flower i hate minis and ground I want my bigger top colas. And this is trulieves whole flower which is most of the time minis that im getting charged whole flower prices.

Ordered one specfic item shortly before the HBG store opened. Received a message stating "Order Is Being Processed". Since I'm almost 30 minutes away I left home anticipating picking up my goodie. Got there around 9:30. When I was called back to the pick up area I was informed that it was out of stock. All they did was try to sell me something else. VERY DISAPPOINTED .. I will never shop that location again, not reliable in supplying me my medicine.

been going to Trulieve for many yrs. So i have had multiple experiences with staff. I like going to trulieve on archer. Eli the budtender is just so nice to everybody. I have been on line at store and people come in and see Eli and say..yah Eli's here. Just like any other business, customer service can make your experience so much more enjoyable. thanks Eli

As much I enjoy Trulieve's products, unfortunately their customer service/ordering system is the only dispensery in town that is a complete disaster. The majority of my orders are either: not going through despite my submitted order being "successful", or not getting a confirmation email,or only getting the first confirmation and not the follow up email that the order is ready, or what you ordered is now out and you have to start your order all over again, etc. I really hope someone from Trulieve will read these reviews/complaints and take them seriously because I/others would like to make an order without leaving empty-handed &/or frustrated, and not wanting to return. Thank you.

Worst Dispensary chain for wait times on express orders .. at all locations Everytime I order from

Trulieve Hollywood and Trulieve corporate are awful. I ordered 10 gummies at $15 each. I went to pick them up the next day, within the 24 hour window, and they tried to charge me $17.50 each. The staff at Trulieve said that since I didn't get my order by end of day that I couldn't get the sale price. Trulieve sent me a confirmation email the day I placed the order that the gummies were $25 each. I got the confirmation page from their website, a confirmation email and a confirmation text, none of which states that I have to pick up the order by end of day. I even placed a new order with discounted items and the confirmation page said nothing about picking up by end of day to get the sale price. I have ordered sale items regularly and picked them up the next day within the 24 hour window and have always gotten the sale price. I have been using Trulieve for over a year and have never been overcharged like this before. I called Trulieve customer service and they were as unhelpful as the staff at Trulieve Hollywood. Well, Trulieve is not the only dispensary in town.

Trulieve was good to go very attentive answered my question to the point was treated with dignity & respect. They set the example for others to follow Sgt Rick Garcia Ret USA